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Ira Subaru - Service Center

Danvers, MA

4.8
331 Reviews

331 Reviews of Ira Subaru - Service Center

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May 30, 2024

Great service, even better people! Always a comfortable place to wait and have a coffee or catch up on work while your car is serviced! More

by gshepardbinghamlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne
May 30, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2024

Bought a crosstrek wilderness in January from this dealership. I brought my car to the dealership for the first scheduled maintenance. Scheduled a same day appointment and I was out of the shop in More

by mikel528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
May 23, 2024 -

Ira Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that your first scheduled maintenance for your Crosstrek Wilderness was quick and efficient. It's great to know that our advisor communicated well and that you were out of the shop in less than 90 minutes. We appreciate your recommendation and look forward to continuing to provide excellent service for your Subaru. Thanks again for choosing Ira Subaru!

May 21, 2024

Just had my car in for its first annual inspection/service along with its Mass State Inspection. Very straightforward... Drove into the entry garage, checked in with the service rep to conf More

by ddenholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
May 22, 2024 -

Ira Subaru responded

We're glad to hear that your first annual inspection/service, including the Mass State Inspection, went smoothly. Our goal is to make the process as straightforward and convenient as possible for our customers. It's great that you found our waiting room comfortable and enjoyed the amenities while your car was being serviced. We strive to provide reasonable pricing along with excellent service. Thank you for choosing us for your automotive needs!

May 20, 2024

The staff in the Service Department are always professional, courteous, and knowledgeable. Work is done as promised. More

by nancy.politis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
May 22, 2024 -

Ira Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 18, 2024

The dealership was very professional and coureous. The wairing room qas comfortable and the overall experience was pleasant. More

by wphileman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Foegot her name. Sorry.
May 22, 2024 -

Ira Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 18, 2024

Already did. Service 110% beyond expectations Would recommend in future. Hate this website cuz this is 2nd time took me back to beginning More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadehe. 6 stars. Excellent!!!!!
May 22, 2024 -

Ira Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

A pleasant and easy dealership to work with. Scheduling a service appointment was a breeze, and the customer service was excellent. More

by Jtesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle & Matthew
May 20, 2024 -

Ira Subaru responded

We are delighted to know that your experience was pleasant! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 11, 2024

Yvonne at the intake desk was extremely helpful, checking past repair records and recommending what services were needed at this time. Work was done in a timely fashion and price was exactly as quoted More

by kskipper1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejongh, Yvonne
May 15, 2024 -

Ira Subaru responded

We're delighted to learn about your positive experience and the great assistance provided by Yvonne! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 09, 2024

Great vehicle, staff (sales and service) Great! No issues here with our 2024 Subaru Crosstrek! More

by Hollowfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 08, 2024

Still unsatisfied with Subaru vehicle itself but service provider Nadge did great job taking care of service and always on top to provide updates. Thank you nadge More

by Satish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
May 10, 2024 -

Ira Subaru responded

It's good to hear that Nadge provided excellent service and kept you updated throughout the process. Thank you for acknowledging Nadge's efforts!

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