Ira Mazda

This purchase was the most enjoyable I've ever had. I've only had minivans for the past 16 years and Justin took his time to help me find the perfect vehicle for my family. I am so happy with my CX9. I s only had minivans for the past 16 years and Justin took his time to help me find the perfect vehicle for my family. I am so happy with my CX9. I see them everywhere now and at the time I didn't realize it could accommodate 4 kids and a dog. Harshene was very thorough in familiarizing me with my CX9, and no matter how many questions I had he was patient and took his time explaining everything. I look forward to going back to get my daughter her first car, a Mazda3. Hands down this has been the best car buying experience ever. More

Brian provided me with not only exceptional customer service, he also helped to accomodate my needs for my family. With my not-so outstanding credit history he didn't judge me on my past errors nor tre service, he also helped to accomodate my needs for my family. With my not-so outstanding credit history he didn't judge me on my past errors nor treat me like I was less than worthy. Brian worked for a week straight jumping through hoops and bending over backwards to get my family and I into a brand new and safe car. If it was not for Brian and his tremendous efforts I probably would've accepted defeat and walked away but his persistance paid off and last saturday i picked up my 2012 CX7!! I love everything about my new car and everything about my experience at Mazda Gallery in Norwood. I have already reccomended several of my friends and colleagues to go there to see Brian as well as mentioned my great experience on Facebook. Its the least I could do after everything that was done for me. I want to personally say Thank you to Brian and the entire team at Mazda Gallery and I plan on remaining a loyal customer to Mazda and Mazda Gallery Norwood. You have a great operation there and it shines far above all the other dealerships I have ever dealt with. Thank you! Melissa Furtado More

I went into Mazda Gallery looking for a new 3. Joe Damiano quickly assessed my needs and had me on a test drive. Joe was very straightforward and easy to work with. Once I decided to buy, we were qu Damiano quickly assessed my needs and had me on a test drive. Joe was very straightforward and easy to work with. Once I decided to buy, we were quickly able to negotiate a price and reach a deal. Mazda Gallery seamlessly handled the registration process and had me on the road the same day. More

I had a great experience at this dealer. I went in expecting to have the sales people only talk to my fiancé. Sometimes being a woman it can be difficult to receive proper treatment from car folks, bu expecting to have the sales people only talk to my fiancé. Sometimes being a woman it can be difficult to receive proper treatment from car folks, but that is not the case here! Not only did Joe take the time to show me what I was looking for, he was able to tell me all the details about the cars I was looking at. I did not feel rushed at all and he was able to put in the extra effort to get me my new Mazda 3 that day! Everyone was very friendly and efficient and I had no trouble getting the car I wanted, in the color I wanted, for the price I wanted. Overall they treat you very fairly and don't pressure you into any decisions. When you say no to something extra they don’t push you to reconsider. They even took the time to set up my nav and would have set up bluetooth if we hadn't been in a rush to get home. Joe did a great job getting my insurance and new plates squared away and it was a great feeling driving off the lot without having to worry about having to get an inspection or waiting at the rmv all day. During this whole process they were also able to bring in a tire that my fiancé needed for his mx-5 that day. No hassles and great customer service definitely is going to make me recommend Mazda Gallery (and especially Joe!) to anyone looking for a new car. More

My experience with Mazda Gallery was great. I stopped in on the Saturday of the 4th of July weekend expecting to wait awhile. I was pleasently surprised when Joe walked right over, introduced himself, and p on the Saturday of the 4th of July weekend expecting to wait awhile. I was pleasently surprised when Joe walked right over, introduced himself, and proceeded to assist me with my purchase. I wanted to trade my Jeep on a Mazda MX-5. They worked with me on the price of both the car and my trade, and worked out a deal that worked for both of us. Joe was great to work with. He did all of the registry running, and even got soaked taking the plates off of my Jeep. My experience was great, and I'm planning on calling Joe directly when I'm ready to purchase my fiancee's next car. More

The experience was not your typical tug-of-war car buying experience. Very professional, stress-free and hassle free. Gordon in sales was the best. George in finance worked hard to get terms that were acc experience. Very professional, stress-free and hassle free. Gordon in sales was the best. George in finance worked hard to get terms that were acceptable and within budget. And the CX-5 rocks!! More

I liked what I had read about the 2013 Mazda CX-5 I liked what I had read about the 2013 Mazda CX-5 vehicle but needed more information about what the differences were in the packages offered. I w I liked what I had read about the 2013 Mazda CX-5 vehicle but needed more information about what the differences were in the packages offered. I wanted a vehicle that I could enjoy driving and a monthly payment that I could afford. I asked for a reccomendation for a good Mazda dealership salesperson and financial spokesperson from someone who is very knowledgeable about cars and dealerships, I was told to see Harshene Cunningham for the sales and Paul Valenti for the the financing. I met with Harshene Cunningham at the Mazda Gallery in Norwood and felt he was honest and gave me a good overview of the the possible packages available and advised me on the differences in prices. He also outlined my trade in value. I took some time to think about it and felt that I was offered a good deal wihtout a high degree of pressure. Harshene was very knowledgable about the car, and an easy person to work with. When I picked up the car, he even helped me set up my bluetooth and figured out how to enable my cell phone to work with it! (Service beyond my expectations) Paul Valenti was the Mazda financial spokesperson who I dealt with, he was clear in his explainations about all of the financing options, associated paperwork, and warranties. He worked with me to create a financial deal that I was happy with. He was ready and waiting for me when the time came to filling out all of the paperwork. Both of these individuals made the process of buying a new Mazda an excellent experience for me. I would reccomend both of them and this dealership to anyone interested in puchasing a Mazda. More

My husband and I each purchased a Mazda here years ago and from the first intereaction to the present, it is always a great experience. They embody what Customer Service is all about, sometimes lost with and from the first intereaction to the present, it is always a great experience. They embody what Customer Service is all about, sometimes lost with so many, is so highly regarded here. They are helpful, honest, friendly, knowledgeable and will bend over backwards to offer help in whatever way they can. In addition, I recently wanted to replace one of the Mazda's (the Tribute which is no longer manufactured.) Wellesley Mazda had one and Mazda Gallery did not. I wanted to buy it from Mazda Gallery because my experiences are always so good, I feel a loyalty to them. Unfortunately, Mazda Gallery could not help me. As a result I have a great comparison of "GOOD/GREAT" customer service, and the alternative at Mazda Wellesley which was an AWFUL experience. I highly recommend this dealer if you want to avoid any games and/or any misleading statements or misrepresentations and in place, want honesty, fairness, very knowledge people and an experience where you walk out with a smile. More