Ira Mazda

The Mazda experience I had gone into Mazda with an idea of what I wanted and the people at the dealership made the experience extremely easy and was done with both precisi I had gone into Mazda with an idea of what I wanted and the people at the dealership made the experience extremely easy and was done with both precision and quickness. All aspects of the sale were very thorough and all people invovled from the salesman to the financial consultant were knowledgable and very personal and enjoyable to engage with. More

"The Mazda Gallery experience" I lease a 2015 CX-5 and have taken my vehicle in for routine service twice thus far. Both times, my experience was good, everyone I interacted with w I lease a 2015 CX-5 and have taken my vehicle in for routine service twice thus far. Both times, my experience was good, everyone I interacted with was polite, knowledgeable and efficient. I referred a friend who actually bought a CX-5 from Mazda Gallery. My one criticism of Mazda Gallery's customer service is the non-response of a service advisor when I contacted them via email. I had a quick question regarding my heater and was snubbed! I think if this electronic service is available to customers, it would be nice if using it is NOT IN VAIN. More

I was a refugee from another dealership and they took me in! They found time to check out a weird noise in my new car before a holiday weekend when the dealership that sold me the car refused outright. I have b They found time to check out a weird noise in my new car before a holiday weekend when the dealership that sold me the car refused outright. I have been their faithful customer ever since. Purchased my newest car from them and the entire experience was pleasant. Win win all around. More

Great service every time. Just had another pleasurable experience at Mazda Gallery. The staff was courteous and professional and made me feel welcome. I would definitely go bac Just had another pleasurable experience at Mazda Gallery. The staff was courteous and professional and made me feel welcome. I would definitely go back for all my Mazda service needs. More

Great sales and service staff! I've purchased 2 Mazdas (2 and a 6) in the past 5 years from Levi Downing at the Mazda Gallery and my experience with the brand and the dealership ins I've purchased 2 Mazdas (2 and a 6) in the past 5 years from Levi Downing at the Mazda Gallery and my experience with the brand and the dealership inspired my mother to buy her new CX-5 from them as well. Their sales process is non-gimmicky and honest, and service department is solid. I can't recommend them highly enough! More

Not Pleased Several years ago while looking to purchase a new vehicle I visited this dealership. I walked around the lot and show room. When I was not assisted I Several years ago while looking to purchase a new vehicle I visited this dealership. I walked around the lot and show room. When I was not assisted I went to another dealership and purchased a Ford. I went to the dealership yesterday with the same result. I do get an email reminder to make an appointment to service my Mazda which I do not have. My daughter has purchased 2 Mazda's from them and has been leased. I don't anticipate going to this dealership but will visit other dealerships as I was prepared to make a purchase. More

Best experience in a dealership ever! I recently leased a 2016 Mazda CX-5 (which I love!), and Brian made the entire process an enjoyable one. He is knowledgeable, professional, and commit I recently leased a 2016 Mazda CX-5 (which I love!), and Brian made the entire process an enjoyable one. He is knowledgeable, professional, and committed to high quality customer service. Brian made sure I knew all of the options and relevant information about the car without ever making me feel pressured. He kept me informed by email when needed and returned my calls promptly. Brian also went out of his way to work with my schedule and expedite the process where he could. His enthusiasm and gregarious personality just make the car buying process even more enjoyable. I have leased 4 vehicles prior to this from other dealerships, but have never had someone provide me with such a thorough and informative overview of my new vehicle. Thank you, Brian! More

Brian Ciavola rocks! I recently purchased a 2016 Mazda cx-5 from Brian Ciavola. Brian was friendly, knowledgeable and never pressured us. He went out of his way to make th I recently purchased a 2016 Mazda cx-5 from Brian Ciavola. Brian was friendly, knowledgeable and never pressured us. He went out of his way to make the buying experience as pleasant as possible. He was willing to spend as much time as we needed with test drive comparisons and color selection. He even went as far as cleaning my license plate before putting it on my brand new car! I highly recommend dealing with Brian Ciavola at Mazda Gallery! More

Amazing purchasing experience We looked up Mazda through TrueCar and they recommended a couple of nearby dealers with a price and configuration. We contacted them all and Ray from We looked up Mazda through TrueCar and they recommended a couple of nearby dealers with a price and configuration. We contacted them all and Ray from Mazda Gallery was quick to response and answered all our questions promptly. When I arrived at the dealership, I met Brian and he was extremely helpful in answering all my questions, very knowledgeable about what my needs were and the matching features in Mazda, never pushy but provided me all the options and add on features. He was even able to get me a their Saturday deal a day sooner. When I went back to pick-up the car, it was ready and he went over everything in detail and has been a continued source of information ever since though I have already purchased the vehicle. He took me to their Service department and made sure that I understood what was available to me. Thank you Brian and thank you Mazda Gallery. I highly recommend them More

Personal attention and high quality customer service A couple of years ago I was in the market to buy a 2013 Mazda Cx-5. After a terrible experience at another Mazda dealership, I contacted Mazda Gallery A couple of years ago I was in the market to buy a 2013 Mazda Cx-5. After a terrible experience at another Mazda dealership, I contacted Mazda Gallery. The manager put me in touch with Brian Ciavola. He worked so hard to get me into the car I wanted. Most importantly, he was personable and compassionate. I absolutely loved my Cx-5! Unfortunately, I put a ton of miles on my 2013 model due to work commitments. Before my 2013 model lost all resale value, I thought I should contact Brian again to see what I could do. He not only remembered me from 2 years ago, but remembered what I liked and disliked about options. He found the car I wanted and helped me figure out what was the best financial decision. I took my new 2015 cx-5 home today and absolutely love it! I highly recommend Brian and Mazda Gallery to anyone looking to purchase a Mazda in the Massachusetts area. More