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Ira Mazda
Westwood, MA
714 Reviews
WELCOME TO IRA MAZDA
When looking for a Mazda dealership around Dedham, Norwood, Foxborough, and Stoughton, Massachusetts, you’ll want to go to someone you know. To learn more about us and the services we provide, you’re in the right place!
Keep reading to see how here at Ira Mazda, we put you first to provide exceptional service for all your car-buying and maintenance needs. If you have any questions or need some help, we’re always ready to lend a hand!
NEW AND PRE-OWNED MAZDA VEHICLES
For chic exteriors and advanced interiors, you’re interested in getting a Mazda set of wheels. We’re ready to help you find the model that has everything you could ask for with our well-stocked inventory.
Ready to cause a stir driving around town in a Mazda6? Looking to reach high speeds in a Mazda MX-5 Miata? Maybe you need a lot of space and the powerful build of the Mazda CX-9.
Check out our new and pre-owned Mazda vehicles to find the right fit for your commutes, getaways, and everyday fun. You can visit our lot to see the models in person, or browse our online inventory to take advantage of our simple online shopping process!
OUR FINANCE TEAM
Once you find a model you want to purchase, our finance center is ready to help you get the payment plan that suits you. Fill out our online application (telling us about yourself and the model you’d like to buy), or contact our team to get started!
If you’re shopping online, you can select a model and be directed to the online application for easy buying.
Aside from all the help that our experts can provide for financing, we also offer a wide array of resources. Want to crunch the numbers for yourself to get an idea of possible payment plans? Take advantage of the payment calculator on our finance page.
Want to put the value of your old model toward a new Mazda? Check its value with our trade-valuing feature. Partnered with Kelley Blue Book®, this tool gives you an estimated value for your ride in minutes.
Reach out to us for any financial help that you might need!
GET THE SERVICE AND PARTS YOU NEED
There’s plenty you can expect from our team. When you need help maintaining your vehicle, visit us to make sure it stays healthy for as long as possible.
What can we help you with? Our staff has the experience and equipment to check over your vehicle and give any necessary repairs. Lean on us to check your brakes, engine, transmission, and more.
Need new brake pads or replacement tires? Our parts center provides high-quality original equipment manufacturer (OEM) parts that are specifically designed for your Mazda vehicle.
So, the next time you need a tire rotation or an oil change, you know who to contact. We’re always happy to assist!
REACH OUT TODAY: WE’RE READY TO HELP
If you want to reach out with any questions, our team is here to answer! You can easily ask questions with our online contact form. Just give us your name, email address, send your message, and one of our representatives will reach out ASAP to answer!
Scheduling an appointment is easy online too. Just click our “book service” button and find our online scheduling page. Tell us about your car, fill out what you need, and book an appointment, just like that!
Reach out to us during normal business hours by phone or by dropping by our office!
Our team provides quality customer service from the moment you first find us all the way until you drive back home safely.
VISIT OR CONTACT US TO LEARN MORE!
So, now that you know more about us, are you ready to pay us a visit? We’re always happy to help out Mazda owners in the areas of Dedham, Norwood, Foxborough, and Stoughton, MA. Come visit us at Ira Mazda today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 714 reviews
March 17, 2019
Janice was great! I walked into Mazda and saw Janice’s desk and knew that I wanted to talk to her. She is an animal person just like me and I immediately connected with I walked into Mazda and saw Janice’s desk and knew that I wanted to talk to her. She is an animal person just like me and I immediately connected with her. The buying experience never felt pressured and she was so great. I would definitely recommend her to anyone. More
by ecotta17
Employees Worked With
Sammy, Janice Walker
January 24, 2019
Great atmosphere and friendly surroundings I know many people that have chosen Mazda Gallery. Special thanks to salesperson Doug Clark for helping me through the process. I was extremely impres I know many people that have chosen Mazda Gallery. Special thanks to salesperson Doug Clark for helping me through the process. I was extremely impressed !!! More
by mazdaman123
Employees Worked With
January 18, 2019
Overall great experience I purchased a 2016 CX-5 recently. Working with Wayne was easy & transaction smooth. The car is fantastic & I'm very pleased. Would recommend Gallery! I purchased a 2016 CX-5 recently. Working with Wayne was easy & transaction smooth. The car is fantastic & I'm very pleased. Would recommend Gallery! Thanks, Wayne! More
by bingobronson
Employees Worked With
Wayne Xides
January 03, 2019
JDKlein Friendly and knowledgeable. They helped the trade-in and instructed about the RMV. The new features were demonstrated with the phone and audio. They Friendly and knowledgeable. They helped the trade-in and instructed about the RMV. The new features were demonstrated with the phone and audio. They were kind to provide answers fully. More
by Miata
Employees Worked With
Sami El-Houchaimi
December 30, 2018
Factory recall Great location. The service tech Jenna was really nice and easy to work with. She informed me of the work being done to my car and followed up with Great location. The service tech Jenna was really nice and easy to work with. She informed me of the work being done to my car and followed up with me when I had questions. They even had a shuttle to drop me off at the Norwood central train station. Overall, the people who work at this Mazda dealership seem very pleasant. One note to mention was the cost to replace a missing key. I've been meaning to get a replacement key and when I found out the cost was $280 dollars, I decided to go without. More
by Gary t
Employees Worked With
Jenna
December 21, 2018
Amazing buying experience witch Janice Walker I recently leased a Mazda CX-5 , I was assisted by Janice Walker, she was fantastic, knowledgable and patient , went through each step with me to ins I recently leased a Mazda CX-5 , I was assisted by Janice Walker, she was fantastic, knowledgable and patient , went through each step with me to insure that I got everything I wanted. I would highly recommend asking for her if you are interested in s Mazda More
by Deirdre
Employees Worked With
Janice Walker
August 31, 2018
Pleasant and Positive! I've lit up many car dealerships on Yelp, but I have nothing bad to say about these guys. Our salesperson was Doug Clark, a knowledgeable, genuine man I've lit up many car dealerships on Yelp, but I have nothing bad to say about these guys. Our salesperson was Doug Clark, a knowledgeable, genuine man with an infectious laugh that can't be faked. My wife and I came in for a particular vehicle and ended up being directed to a newer vehicle that made more sense economically. The negotiation and purchase process was smooth and the finance manager was cooperative when I called to cancel the warranty extension the day after the sale. I highly recommend. On a slightly different note, what people don't realize is that Mazdas are a super reliable Japanese-made car despite not having the same reputation and predictive reliability statistics as boring Toyota or its aesthetically superior Lexus sibling. Ask for Doug!!! More
by TheSadTruth
Employees Worked With
Doug Clark
November 06, 2017
Special ordered car used by the GM for personal use I own a BMW and a Lexus but decided to buy a Mazda CX-9 (signature) as we genuinely liked the car. It has everything one would need in a luxury SUV. W I own a BMW and a Lexus but decided to buy a Mazda CX-9 (signature) as we genuinely liked the car. It has everything one would need in a luxury SUV. We special ordered a 2018 CX-9, and waited for 6 weeks for delivery. When we went to the dealership to complete the formalities, we were shown our "new" car. It was very clear the car had been driven by someone. Interior was dirty, including several smudges, dirty floor mats with a candy wrapper still inside the car. There were scuff marks on the glove box, indicating someone kicking pretty hard. Upon inquiry, we were told that the General Manager had used this car for his personal use, which includes driving his kids around. There were significant miles on this special ordered car. The GM used it like this was his personal trash bin and didn't even bother to have it cleaned before showing it to the customer. Not only was the dealership not upfront about this usage, they didn't even have the professional courtesy to tell the customer upfront about it, or have the car cleaned thoroughly before showing it to the customer. The salesman offered to give us the GM's phone number and asked us to call on a weekday. We politely declined that offer and asked the GM to give us a call instead. We wanted to see if the GM had the decency to call the unhappy and irate customer who walked away from a deal. Any self respecting person who cares about his job (especially in a service industry) would have done that. It's been more than a week since this happened, and we still have not received any call from anyone from the dealership, let alone the prime culprit. I will update the review in case this changes. It is not enough to have a luxury car aimed at taking on the luxury brands. One also needs the staff who understands what a luxury segment needs. That includes overall experience at the dealership. Mazda may have the former, but definitely lacks the latter if they are to use dealerships like Mazda Gallery of Norwood. Imagine a BMW or Lexus dealership showing a "dirty" car to a potential customer. Or a BMW/Lexus GM taking a brand new car for his joyride. I would give this dealership Negative stars if that was an option. More
by Vin
Employees Worked With
Doug Clark
September 22, 2017
So far, so good I have dealt with sales and service and both have gone out of their way to ensure a positive experience. However, one month after buying the CPO bo I have dealt with sales and service and both have gone out of their way to ensure a positive experience. However, one month after buying the CPO both rear brakes pads were at 0mm. Pads were replaced but I'm still unclear as to why this happened. It's possible that the guy certifying the car made a mistake or if I have an undiagnosed problem with my calipers, which I understand is a problem on some Mazda 3's and 6's More
by A-consumer
Employees Worked With
Joseph, Antonios, Gene
April 28, 2017
After purchase - lousy service The buying experience was below average with long waits and good cop/bad cop sales tactics, but after purchase the customer service was absolutely hor The buying experience was below average with long waits and good cop/bad cop sales tactics, but after purchase the customer service was absolutely horrible. I made the mistake of buying one of the add-ons during financing, I then decided to cancel. I should have had my refund months ago, but nothing. Multiple messages left with the finance dept were never returned. Phone calls with actual humans resulted in nothing. Even escalating to the sales manager yields no results. The finance department is incompetent and have no customer service skills whatsoever. If you make the mistake of buying a car here, hope that you do not have problems, because this dealer will go out of their way to make your life miserable More
by Jim B
Employees Worked With
Levi
