Ira Mazda

Great sales and service staff! I've purchased 2 Mazdas (2 and a 6) in the past 5 years from Levi Downing at the Mazda Gallery and my experience with the brand and the dealership ins I've purchased 2 Mazdas (2 and a 6) in the past 5 years from Levi Downing at the Mazda Gallery and my experience with the brand and the dealership inspired my mother to buy her new CX-5 from them as well. Their sales process is non-gimmicky and honest, and service department is solid. I can't recommend them highly enough! More

Best experience in a dealership ever! I recently leased a 2016 Mazda CX-5 (which I love!), and Brian made the entire process an enjoyable one. He is knowledgeable, professional, and commit I recently leased a 2016 Mazda CX-5 (which I love!), and Brian made the entire process an enjoyable one. He is knowledgeable, professional, and committed to high quality customer service. Brian made sure I knew all of the options and relevant information about the car without ever making me feel pressured. He kept me informed by email when needed and returned my calls promptly. Brian also went out of his way to work with my schedule and expedite the process where he could. His enthusiasm and gregarious personality just make the car buying process even more enjoyable. I have leased 4 vehicles prior to this from other dealerships, but have never had someone provide me with such a thorough and informative overview of my new vehicle. Thank you, Brian! More

Brian Ciavola rocks! I recently purchased a 2016 Mazda cx-5 from Brian Ciavola. Brian was friendly, knowledgeable and never pressured us. He went out of his way to make th I recently purchased a 2016 Mazda cx-5 from Brian Ciavola. Brian was friendly, knowledgeable and never pressured us. He went out of his way to make the buying experience as pleasant as possible. He was willing to spend as much time as we needed with test drive comparisons and color selection. He even went as far as cleaning my license plate before putting it on my brand new car! I highly recommend dealing with Brian Ciavola at Mazda Gallery! More

Amazing purchasing experience We looked up Mazda through TrueCar and they recommended a couple of nearby dealers with a price and configuration. We contacted them all and Ray from We looked up Mazda through TrueCar and they recommended a couple of nearby dealers with a price and configuration. We contacted them all and Ray from Mazda Gallery was quick to response and answered all our questions promptly. When I arrived at the dealership, I met Brian and he was extremely helpful in answering all my questions, very knowledgeable about what my needs were and the matching features in Mazda, never pushy but provided me all the options and add on features. He was even able to get me a their Saturday deal a day sooner. When I went back to pick-up the car, it was ready and he went over everything in detail and has been a continued source of information ever since though I have already purchased the vehicle. He took me to their Service department and made sure that I understood what was available to me. Thank you Brian and thank you Mazda Gallery. I highly recommend them More

Personal attention and high quality customer service A couple of years ago I was in the market to buy a 2013 Mazda Cx-5. After a terrible experience at another Mazda dealership, I contacted Mazda Gallery A couple of years ago I was in the market to buy a 2013 Mazda Cx-5. After a terrible experience at another Mazda dealership, I contacted Mazda Gallery. The manager put me in touch with Brian Ciavola. He worked so hard to get me into the car I wanted. Most importantly, he was personable and compassionate. I absolutely loved my Cx-5! Unfortunately, I put a ton of miles on my 2013 model due to work commitments. Before my 2013 model lost all resale value, I thought I should contact Brian again to see what I could do. He not only remembered me from 2 years ago, but remembered what I liked and disliked about options. He found the car I wanted and helped me figure out what was the best financial decision. I took my new 2015 cx-5 home today and absolutely love it! I highly recommend Brian and Mazda Gallery to anyone looking to purchase a Mazda in the Massachusetts area. More

Excellent customer service with respect and professionalism I called Gallery Mazda quite discouraged after North Shore and Liberty Mazda's general lack of interest in helping me find the CX-5 Grand Touring I wa I called Gallery Mazda quite discouraged after North Shore and Liberty Mazda's general lack of interest in helping me find the CX-5 Grand Touring I was looking for. Josh Fontaine was an ally in the process, helping me to find the right options and price within my budget and offering a fair trade in price without the haggling. Josh was accountable and courteous. He listened to my needs, helped me meet them, and I never once felt pressured. He checked in before our appointments to be sure the time was still convenient, and kept me up to date with all information about the vehicle and options I was looking for. Josh's professionalism and courteousness are such a refreshing change in the car buying experience, I recommend working with him at Gallery! More

Great custoemr service I had a great experience buying a new car with Brian Ciavola at Mazda Gallery in Norwood. I have recommended him to family and friends and will contin I had a great experience buying a new car with Brian Ciavola at Mazda Gallery in Norwood. I have recommended him to family and friends and will continue to do so! More

Purchase of pre owned Mazda I was reluctant to look into getting a newer car. Drove past a few dealerships because I did not like the looks of the sales people wandering the lot. I was reluctant to look into getting a newer car. Drove past a few dealerships because I did not like the looks of the sales people wandering the lot. Finally went into Mazda Gallery and one of the mechanics saw us roaming around and asked if we were being helped. I told him know and asked if he could get me a "good one" since I was skeptical. Once Brian came out and started talking we knew were we in good hands and within an hour or so I made the purchase. Brian is so easy to deal with, no pressure like you see/hear about. He makes you feel comfortable and comes across very trustworthy. Within 24 hours I had the 2012 Mazda that was exactly what I was looking for, I was able to contact my insurance company who spoke with Brian and everything was complete including inspection sticker in a couple of days. I would highly recommend if you are looking for a new vehicle. Thanks for all your help. Richard More

Great experience! I just got a brand new 2015 mazda cx 5! couldnt have been happier with my experience at the gallery. I shopped around and the gallery bar far had the I just got a brand new 2015 mazda cx 5! couldnt have been happier with my experience at the gallery. I shopped around and the gallery bar far had the best deal. Brian was my salesman and he was great - easy to work with, no hassle. definitely recommend them More

59 years old, and just bought my first, brand-new car! As a rookie car buyer, even one as well-coached as by my good friend Neal, I was rather terrified of the car buying process. I was prepared for charla As a rookie car buyer, even one as well-coached as by my good friend Neal, I was rather terrified of the car buying process. I was prepared for charlatans and scam artists and people trying to sell me something I didn't want. I am not a good negotiator, so I feared not getting the best deal I could. And one or two of the dealerships I visited did nothing to allay my fears. (One "manager" wanted me to buy a car based on a 8 minute spin around the block.) So what a pleasant surprise to walk into the Mazda Gallery and to be greeted warmly by Doug Clark. (Full disclosure: Doug has sold my friend two cars; however, he was not aware that we were coming that day.) From my research I knew that I was interested in the Mazda3 S touring. Doug gave me some quick facts and an honest pitch, then got the car for me and sent me out on a test drive. I loved the car immediately; the handling, the power, the look, the gadgets. I was right away leaning toward the Mazda, but still wanted to explore other options. Doug didn't try to pressure me to make a deal that day, didn't warn me that special incentives were expiring that day, didn't try any stereotypical car dealer tricks. He just talked up the car, asked what else I was looking at, and gave me his honest appraisal of the competition. He encouraged me to complete my research and shopping and told me to contact him when I was ready to make the deal. And about two weeks later that's what I did. It came done to the Mazda and the Subaru Imprezza. Liked the Subaru a lot, but I really wanted something a bit sportier. So I called Doug and made arrangements to visit again (alone, my coach couldn't make it), I made what I consider a good deal. I'm sure those car buyers who love to dicker with salesman could have done better, but I was very pleased. Especially appreciated that neither Doug nor Ken Dale (the finance guy) tried to sell me anything I didn't want. No extended warranty, no undercoating, just the car. Picked it up yesterday, and Doug was quite amused as I sat there staring with wonder at what I had purchased, a blissful look of serenity on my face. He spent nearly an hour with me going over the features, helping me sync my phone with the car, operate the radio, etc. Explained about care and maintenance schedule. And sent me on my way. I was thinking of looking for a Mazda dealership closer to home, but I am a true believer in Doug and the Mazda Gallery. It will be worth driving out of my way for service, as I trust them implicitly. Couldn't recommend Mazda Gallery highly enough. A great experience and an amazing vehicle. 10 all around!!! More