Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very easy to schedule an appointment. I like that they send a video showing what has been done to the car. Always ready at the time they give you or before. I like that they send a video showing what has been done to the car. Always ready at the time they give you or before. More
Excellent knowledgeable staff. Service department is top notch. Best thing I enjoy about this dealership is they care just as much about my car than I do. I had a great buying expe Service department is top notch. Best thing I enjoy about this dealership is they care just as much about my car than I do. I had a great buying experience everything was easy and smooth. I wouldn’t hesitate bringing your Mazda in for service here either. My vehicle has only been serviced by Ira Mazda and it runs the same as the day I bought it at 92k miles. More
The service at this dealership is by far the best I have ever experienced. Scheduling is easy (on-line or on the phone), and the customer service group is top notch. They are professional, knowledgeable, a ever experienced. Scheduling is easy (on-line or on the phone), and the customer service group is top notch. They are professional, knowledgeable, and quickly respond to any questions you have. You receive texts and phone calls from them letting you know the status of your vehicle. They could give lessons on what customer service should be. I highly recommend Ira Mazda for both their product and their amazing service. More
Great customer service and effort from the staff. I appreciate the timeliness and professionalism! Thanks! I appreciate the timeliness and professionalism! Thanks! More
John was terrific! Prompt communication, courteous, explained everything. Honest wirh all of the information he provided. Prompt communication, courteous, explained everything. Honest wirh all of the information he provided. More
Sami and Rob were excellent to work with and made the process seamless! I was well informed and given the time to choose a car that I liked without any pressure. They collaborated to get me into my car a process seamless! I was well informed and given the time to choose a car that I liked without any pressure. They collaborated to get me into my car a few days sooner than expected! I will be sure to send all my family to come get their next cars with Ira! More
Our purchase at Ira Mazda in Westwood was the best car buying experience I have ever had! We started the purchase on the web and completed on site. Bernie the sales manager was amazing and he valued our buying experience I have ever had! We started the purchase on the web and completed on site. Bernie the sales manager was amazing and he valued our time! Amir, our salesperson knows customer service! He made buying a car FUN and went completely above and beyond - even sharing a video of our car being prepped for delivery. We drove an hour and a half to buy our vehicle and will definitely be back at Ira Mazda again when we look to upgrade our other vehicles. More
I had a great experience. I felt valued and appreciated as a customer. I would highly recommend. I felt valued and appreciated as a customer. I would highly recommend. More
Terrible service experience. Kept the car I bought from them for six weeks to fix an alignment problem and wipers. Third time on the wipers, but still not fixed I fixed them myse Kept the car I bought from them for six weeks to fix an alignment problem and wipers. Third time on the wipers, but still not fixed I fixed them myself the next day in 10 minutes. They seem to struggle with the simplest jobs! More
Working with Prince my salesman was great . Everyone we spoke to was friendly and kind. Everyone we spoke to was friendly and kind. More