
Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 756 reviews
I went in for my first car maintenance (just an oil change and tire rotation), after purchasing my car from this dealership in November of 2024. I scheduled an appointment for 1:30 pm, and then called change and tire rotation), after purchasing my car from this dealership in November of 2024. I scheduled an appointment for 1:30 pm, and then called a same day early morning before to ask what the wait time would be. I was told an hour. I show up, dropped my car off and check in exactly 1:30 pm. I was not out of the dealership until 3:45-4:00 pm. Absolutely INSANE. They are very dismissive there. I would highly highly highly recommend to NOT got to this location. More
The employees are helpful, great inventory and will work with you. I never feel pressured into a sale, this is my 3rd Mazda from them with you. I never feel pressured into a sale, this is my 3rd Mazda from them More
Leo was so helpful, patient and knowledgeable. He can made the buying process so dimple!! He can made the buying process so dimple!! More
Stepping into the Mazda Westwood, it was clear that everyone working at the dealership is really interested in helping their customers based on the friendly greetings from multiple staff members. Worki everyone working at the dealership is really interested in helping their customers based on the friendly greetings from multiple staff members. Working with Doug Clark, aka ‘The Mazda Man’, was a fun and easeful experience, and I felt no pressure to make any hasty decisions – all descriptions I’d never think I’d be using to describe a car leasing experience! Doug took the time to understand what my needs were in a car, my budget, and my wishes for driving over the next few years. He explained some of Mazda’s models and car features in ways that were digestible and accessible for someone like me – who knows not much at all about cars. I really appreciated his transparency, warmth, and genuine desire for me to find a car that fit my needs. From start to finish, Doug was such a pleasure to work with – where I’d expect pushiness and lack of clarity in a process like getting a car, there was nothing but ease, no-stress, and positivity from start to finish. This was also true of working with Paul Dumas on the business side of my lease, who was clear, transparent, and took the time to explain everything to me. What’s more, when I came into the dealership along with my mom to check out car models, Doug helped my mom with a major car issue she was having by graciously connecting her with the Mazda service department (and my mom doesn’t even have a Mazda). I was blown away by the care and customer service. The day I went to pick up my car, Doug even had the car parked back in the showroom to talk me through more details in real time and ensure that I understood each and every feature. I felt so comfortable, safe, and truly excited to start driving when leaving the dealership that day. Everyone at Mazda Westwood (Doug, Paul, and team) was friendly, professional, and genuinely cared about my satisfaction. My experience with Doug especially reflected that he really cares about building great relationships with his clients, not just making a sale. I’m so grateful for all his help and would recommend working with 'The Mazda Man' again in a heartbeat. More
Just outstanding service department, extremely efficient and friendly. Can’t say enough about this dealership, I’ll never buy or service my cars anywhere else. and friendly. Can’t say enough about this dealership, I’ll never buy or service my cars anywhere else. More
Justin Johnson was direct, quick and extremely helpful. No games, was able to facilitate me getting the vehicle I wanted seamlessly. He was personable and efficient. No games, was able to facilitate me getting the vehicle I wanted seamlessly. He was personable and efficient. More
great experience- Sami was excellent to work with on the sales side- Ramon in finance office was informative but not pushy- Alex delivered the car to me and introduced all the car’s features to me. Best ca sales side- Ramon in finance office was informative but not pushy- Alex delivered the car to me and introduced all the car’s features to me. Best car buying experience I have had. More