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Ira Lexus of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,671 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,671 reviews

November 23, 2025

To do a 5k maintenance it took 4 hours. Also I was contacted via text to schedule this appointment and I got an answer that an oil change was included but it was not. I had to pay for the o More

by victordtruong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana for Lexus Service Center
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Nov 25, 2025 -

Ira Lexus of Danvers responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Rick Chase Master Certified Service Director RChase@Group1Auto.com

November 21, 2025

Great service! So accommodating. Techs explain recommendations in as way that’s understandable. 2nd Lexus. Always get service done here! More

by Su
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pellegrino
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Nov 23, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2025

My vehicle was serviced in a timely manner and looked like it came out of the showroom after being washed and cleaned inside and out ! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kizner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2025

Very friendly, reliable, thorough and knowledgeable. Have had my car serviced every year since I purchased it. Wouldn’t go anywhere else! It More

by l.tomasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2025

Scott was a excellent sales person with a lot of experience and knowledge very personable! More

by Nancysdlu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2025

When I bring my vehicle in go a yearly check up or oil hange I am charged more. I had a service that was $300. Then it went up to $1K all with recommended services and 3 important things. Also, my vehicl More

by mmorriso06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Nov 22, 2025 -

Ira Lexus of Danvers responded

Thank you for the feedback and apologize for the oversight. Our service manager Brendan DeAngelis left you a voicemail to review and make it right. Please contact Brendan DeAngelis at 978-739-8611 or bdeangelis@group1auto.com. Thank you. Willy Moy General Manager

November 19, 2025

Excellent communication both before and during the service. I was well informed personally and by email when my car service was completed and its status.. More

by Jmcn2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Ira Lexus of Danvers responded

Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

November 18, 2025

The service was excellent and I would highly recommend the dealership. Rob in particular was so helpful. More

by Joanneschwartz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Giovannucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Ira Lexus of Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. Thanks for the recommendation, and have an amazing day!

November 18, 2025

What a wonderful experience at Ira Lexus when i took my car in for service yesterday. Richard Cunningham was fantastic and so attentive and competent! Who knew that I would actually enjoy a trip to have More

by MRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
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Nov 20, 2025 -

Ira Lexus of Danvers responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2025

Service Advisor, Bryanna Bernard was fantastic. Everything done quickly and professionally. Facility, owner lounge and loaner were clean and comfortable. More

by chipwyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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