Ira Lexus of Danvers

Very customer service oriented. Rent was extremely respectful and responsive to my needs and requests. Rent was extremely respectful and responsive to my needs and requests. More

I was very impressed by the dealership because they give you a list of the important things that your car might need for service in the near future, and they gave my car an interior and exterior wash, which you a list of the important things that your car might need for service in the near future, and they gave my car an interior and exterior wash, which was an added, plus More

Courteous and efficient staff. Comfortable waiting area with plenty of space and amenities. On schedule as planned. Comfortable waiting area with plenty of space and amenities. On schedule as planned. More

Everyone at this dealership’s goes over and above to please their customers. The are the very best. They welcome you always with a smile and make it comfortable if you are waiting for your vehicle. please their customers. The are the very best. They welcome you always with a smile and make it comfortable if you are waiting for your vehicle. They keep you informed of what’s going on with your service until it’s complete. People at that dealership are an asset to Lexus. Thanks to all More

Rob was really helpful and not pushy like most car sales. My wife and I felt comfortable with the deal we ended up getting. My wife and I felt comfortable with the deal we ended up getting. More

My advisor Abraham was helpful and kept me updated on the service. The waiting area makes it possible to work while you wait. service. The waiting area makes it possible to work while you wait. More

I’ve been a customer for over 20 years. Love the cars and love the service. First time dealing with Ryan, he took the time to make sure all my issues were resolved. Love the cars and love the service. First time dealing with Ryan, he took the time to make sure all my issues were resolved. More

Was very pleased with the Lexus dealership. I wandered in the late afternoon looking at all the cars in the parking lot. Olti Gjimsra came running out to ask me if he could help me. I explained I wandered in the late afternoon looking at all the cars in the parking lot. Olti Gjimsra came running out to ask me if he could help me. I explained that I was thinking of buying a new or used car depending on the price. My intentions were to look at the Toyotas, the Subarus and the Lexus. I owned a Lexus many years ago, and was serviced by John Ponce. Olti invited me into the dealership and proceeded to show me his inventory on the computer I went from intending to buy a used vehicle to eventually purchasing a brand new 2026 350RXH. The rest is history and I am now enjoying my new car. I never went any further to see anything else. I am sure Olti took good care of me. He was wonderful. Thank you IRA Lexus for having a quality salesman that took the time to listen and show me c all the options of a quality vehicle. Thank you. More

Bryanna was absolutely wonderful, her kindness and friendliness are top notch! Mint customer service and pleasant experience overall! friendliness are top notch! Mint customer service and pleasant experience overall! More

Polite clean comfortable non threat environment enjoyed the experience. Even the coffee was drinkable. Thanks the experience. Even the coffee was drinkable. Thanks More