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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
600 Reviews

600 Reviews of Ira Lexus Danvers - Service Center

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August 23, 2024

I’m been dealing with IRA Lexus of Danvers for over 15 years. Their service and sales departments have always been outstanding! I recently had my car detailed and it looked like it had just came out o More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Aug 25, 2024 -

Ira Lexus Danvers responded

Hi Katie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 21, 2024

The service department at Ira Lexus is always wonderful. I cannot thank Dennis enough for his attention to detail and ability to get things done quickly! More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Dennis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Mechanics are top notch and thorough, communication is good, and administrative was fair this time More

by derJAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Mclean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2024

Ira Lexus made everything simple and easy. I waited for my car and they finished my service promptly. Jennifer was my service rep and she kept me informed of their progress. My car was returne More

by Jontur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 24, 2024 -

Ira Lexus Danvers responded

Hello Jontur, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Service was excellent! On time no problem. Mark Mclean is very courteous and professional! I was very pleased all around More

by Nani39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Highly recomended for efficiency. Convenience, quick and scheduling appointment. Service advise and quality is exceptional. Rapid check in and clean car service and ready on time. More

by vivekmukho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolette Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Consoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Germano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ira Lexus Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 19, 2024

I always receive excellent service/support/advice from Service Manager, Dennis P. He is professional, knowledgeable and honest. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about Dennis. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2024

10+ yrs using their services and still excellent! ! The best knowledgeable and professional agents. Always very helpful. More

by Marigloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2024

Great Awesome friendly AAA+++ Highly Recommend, Fantastic envioment and personal understanding your needs. No hassles. More

by crum1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler at Service Desk
Aug 19, 2024 -

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

IRA Lexus consistently delivers fantastic service. Jennifer Perry is a superstar, always managing expectations and excellent with communicating status. More

by christiefujimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (Rick) Kizner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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