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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
665 Reviews
Call Service Center (978) 739-8705

665 Reviews of Ira Lexus Danvers - Service Center

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October 02, 2024

The dealership and agent was pleasant easy to work with. Timely and explained everything well More

by ajbarbash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

Very helpful, cheerful pleasant people. Rick was the best made sure everything was done to my car. A very nice person easy to communicate with. Was a very pleasant experience. Thanks to al More

by mkarras28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found Rick to be so supportive during your experience here at Ira Lexus. We hope to see you soon!

October 02, 2024

I am always satisfied when I come to Ira Lexus for auto maintenance. Jen Perry is excellent to work with! Thank you, Anne Henry More

by annemhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Perry
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 02, 2024

I always leave Ira Lexus service department completely satisfied. Jen and Dennis are outstanding service representatives. More

by DrM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Dennis Pellegrino
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We hope to see you soon!

October 02, 2024

Jennifer Perry, the assistant service manager, is AMAZING! She’s caring, patient and very knowledgeable. Love working with her! More

by jblau168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2024

Good service department, free loaner car, car washed during service, and nice lounge area if you choose to wait. More

by aherrmann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2024

Everyone was very professional time was right on time very comfortable in the lounge and very good there More

by Williamprofenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Ira Lexus Danvers responded

Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

September 30, 2024

Very accommodating. Very friendly. They take care of me I’ve been going to Lexus for 20 years More

by christine.mccarthy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2024

Richard Cunningham was knowledgeable, kind and professional. Best treatment that we have ever received at a car service department. More

by jeanparent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
Report | Print
Oct 02, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

My Service Advisor, Mark McLean handled my RX350L service needs in his usual great fashion. He discussed with me what is suggested by the technician in detail, so I have a good knowledge for making a learned More

by harveywaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you have any further questions, please give us a call. We're always happy to help!

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