Back

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
600 Reviews

600 Reviews of Ira Lexus Danvers - Service Center

Sort by
September 04, 2024

Thank you for taking the time to provide me with an excellent and great service More

by flygirl1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Deangelis
Sep 06, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

I had a great experience. Oil and filter change was quick and easy. Definitely will use again More

by Jcorrigan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 01, 2024

I appreciate the follow up, video the provided some insights from the shop along with options to consider More

by Litenmark
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Sep 05, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 01, 2024

Great service, great advisor, everything is a best as usual. Will do all my car service only at Ira Lexus dealership More

by Yevgeniy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

I had a short wait and things were explained well. Video car diagnostic tools helped More

by brucevu90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Ira Lexus Danvers responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

Dennis Pelligrino has always provided me with excellent service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lex More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Ira Lexus Danvers responded

Hi Mia, we are very happy Dennis Pelligrino could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Exceptional service, friendly and knowledgeable staff! Jennifer took very good care of me and gave valuable advice. More

by Lindacalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

The advisor David was extremely helpful and responsive. He provided daily updates on the progress of the tire replacement, allowing me to adjust my schedule accordingly. More

by jwang25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gesler
Aug 31, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2024

It took almost 4 hours to do an oil change and have a technician look at my alignment, which is still pulling left. According to the technician, it’s common for the IS model to have an alignment issue. T More

by dbip21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Sep 01, 2024 -

Ira Lexus Danvers responded

dbip21, We just received your comments, and are very sorry to hear about this. I would like to speak with you in person about your concern. Our service director also left you a voicemail. Please reach out to Rick Chase, rchase@group1auto.com, at 978-739-8619. Thank you. Willy Moy General Manager wmoy@group1auto.com

August 28, 2024

Everyone in there is fantastic. Jennifer is unbelievable Abraham unbelievable Tom unbelievable always treated fantastic They are the best. More

by Alezenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barrantes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

...
6
...