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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
885 Reviews
Call Service Center (978) 739-8705

885 Reviews of Ira Lexus Danvers - Service Center

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April 26, 2025

Had to have my car towed to dealer and service advisor Bryanna provided excellent service from start to finish. The issue was resolved promptly- Thank you again Ira Lexus! More

by Lexusfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Apr 28, 2025 -

Ira Lexus Danvers responded

Hi Lexusfan, we're happy to hear you had such a positive experience with Bryanna! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

This dealership provides exceptional service. I have been doing business with them for years and highly recommend. More

by dicarloann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne in Service
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Apr 28, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 25, 2025

The Service was amazing and the attention to detail made the experience you expect from Lexus. My service tech was exceptional More

by Wpclamens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Great place for service. Second time there and it was a wonderful experience. Brianna is great to deal with- More

by demarco380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Apr 28, 2025 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Brianna! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Excellent service and always great customer service. Our vehicle was at the dealership waiting on parts for 2 days they gave me a loaner free of charge and when my vehicle was ready they brought it to m More

by Noemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis (service dept)
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Apr 25, 2025 -

Ira Lexus Danvers responded

Hi Noemi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

they did a awesome job my car is brand new again! !! happy i found the perfect t place to take care of my car!!!! More

by jjches2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

Prompted me for my 5000 mile complimentary service. Scheduling was essy. Service representative was friendly, professional and thorough. Excellent experience. More

by Dox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Ira Lexus Danvers responded

Hi Dox, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

IRA Lexus has been supportive every time I have brought my car in for service. The service advisors are friendly, knowledgeable and helpful. I always leave happy with the experience. More

by tjmgmm
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brianna, Richard and Brendan in Service.
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Apr 23, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

Richard was very helpful and professional. Appreciate dealer car and fast service. Love my RX350 and enjoyed driving hybrid loaner . More

by Lhblanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Cunningham
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Apr 23, 2025 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2025

Very good customer service. David was very friendly and courteous. I recommend if all the customer service representatives respond to customers and ask them to wait for the avai More

by niranjankhanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 22, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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