Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
664 Reviews
Call Service Center (978) 739-8705

664 Reviews of Ira Lexus Danvers - Service Center

Sort by
November 04, 2024

I love Ira! ! Everyone in that shop treat the customers like they’re family. It’s actually a pleasure to go in for service. Dennis is amazing and makes it all so More

by Judi Leavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Ira Lexus Danvers responded

Hi Judi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2024

Excellent service very personable and helpful staff. Would highly recommend to anyone who needs service on their vehicle. Tyler was great! More

by alexrusso08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Nov 06, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

The staff was friendly, the facility was clean, and the wait time was minimum. Great experience! More

by Jenngbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 01, 2024

My 2020 RX350L had 70,000 mile service performed. The car has always run great and will continue to be maintained at IRA! Mark Mclean takes care of his customers. More

by harveywaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

This dealership always gives me great service, and Mark McLean is a great Assistant Service Manager. More

by normclaeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2024

All staff were friendly and helpful including drop off, service rep, and the helpers with loaner drop off and the folks who brought me my car. My service rep was awesome! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Nov 01, 2024 -

Ira Lexus Danvers responded

Hi Carol, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

I am happy with this dealership. I recomend to people te visit them .Nice e plite people.👍 More

by mozafier .17@ gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Ira Lexus Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. Thank you, and have a fantastic day!

October 24, 2024

5 stars for Dennis. Delay on radiator Parts not his fault. Took 4 days to finish. More

by Jamulcahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrini
Report | Print
Nov 01, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (978) 739-8705 at your earliest convenience and we will do our best to resolve this with you.

October 24, 2024

It’s always a pleasure to go there. Everyone is very friendly. Excellent service. Would recommend! More

by Kimberly721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 24, 2024

Isa Lexus makes servicing the car just so easy! ! Jennifer Perry was amazing as always!! Wouldn’t go anywhere else!! More

by Kathyphinney4034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evengy (Gene) Nesvijski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perry
Report | Print
Oct 26, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
3
4
5
...
67