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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
956 Reviews

956 Reviews of Ira Lexus Danvers - Service Center

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June 27, 2025

I’ve been to many car dealerships over the years, but the Lexus dealership in Danvets stands out as one of the very best. The level of professionalism, customer service, and attention to detail is unmatched. More

by jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McLean
Jun 27, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

Setup an appointment on Sunday for Wednesday the 25th of June. Got in at 745am. Greeted by a retired gentleman with a smiling face. MARK MCCLELLAM the services Mgr. Told me what was being done and price of More

by orrlicks58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McClellam
Jun 26, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Have been servicing our twin RX350’s at IRA since we moved to East Coast 4 years ago. They continue to earn our trust for quality maintenance and fair value for repairs. And the attentive and friendly c More

by SJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Jun 26, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2025

Eli was very attentive and helpful during my service. Very polite and enjoyable to work with. More

by Catkarasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Honig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff Eli to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

Great customer service from the moment I bring my car to the moment I’ll pick up More

by SalCsnza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ira Lexus Danvers responded

Hi Salcsnza, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2025

My experience with ira lexus danvers was very helpful. Thanks for continuing doing good work 5 🌟 More

by Elyssondupim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

June 20, 2025

I have used this dealership & service department for over 25 years for our 7 Lexus cars during that time. Always friendly & dependable. More

by Bkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know who I work with
Jun 22, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 18, 2025

Liked Jennifer very much. Work was completed in a timely manner. Car was very clean when I picked it up. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
June 17, 2025

very good job and well. My loaner car was ready when I got there very fast in and out. More

by monic515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oltion Gjimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
June 17, 2025

The key is the service provided by Dennis Pellegrino, Assistant Service Manager. He is able to coordinate appropriate resources at a reasonable price. More

by HockeyHerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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