600 Reviews of Ira Lexus Danvers - Service Center
The level of care and attention to details from Ira Lexus service team is amazing!! service team is amazing!! More
Caring, trusted, respectful, customer care oriented. I will always return. Thank you for talking care to our cars for the last 10 years. Thank you. I will always return. Thank you for talking care to our cars for the last 10 years. Thank you. More
Everything went according to plan, except when we got home we noticed that the front license plate frame was bent and broken. We just moved here from AZ where they don’t use the front plate, so I had th home we noticed that the front license plate frame was bent and broken. We just moved here from AZ where they don’t use the front plate, so I had the dealer install the front plate adapter and the plate, as part of this service. They added a dealer frame, which is what was broken. There was no other damage to the car. I straightened out the license plate which was slightly bent, but with no crease, and all is now well. There was no mention of the damage when I picked up the car. I did not call the dealer, because there was no damage to the car, but I think they will see this review. The service rep, David Gesler, excellent. More
Update is always given on time, service is done before the day I was originally informed about . the day I was originally informed about . More
Mark, in service, was super helpful and attentive to my concerns and issues. When I came back, he was waiting for me and got a sr tech to come out and address my issues. Thank you. concerns and issues. When I came back, he was waiting for me and got a sr tech to come out and address my issues. Thank you. More
Dennis Pellegrino is consistently informative, responsive and professional. He provides time considerations to waiting or getting a loaner and if repairs take longer than expected, he communicates the time n and professional. He provides time considerations to waiting or getting a loaner and if repairs take longer than expected, he communicates the time necessary to complete the job. He is a great asset to the dealership More
Its Lexus is always accommodating to ever changing needs. Rick was awesome taking care of us. Rick was awesome taking care of us. More