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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
715 Reviews
Call Service Center (978) 739-8705

715 Reviews of Ira Lexus Danvers - Service Center

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October 24, 2024

5 stars for Dennis. Delay on radiator Parts not his fault. Took 4 days to finish. More

by Jamulcahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrini
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Nov 01, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (978) 739-8705 at your earliest convenience and we will do our best to resolve this with you.

October 23, 2024

Very simple process from the diagnosis to the repair to pickup. Carwash a nice touch. More

by richsarro57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Excellent Customer Service today as ot was my first appointment with Ira Lexus Danvers. Thank You. More

by Mubashar Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi Mubashar, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2024

Staff always pleasant and helpful Waiting area clean and comfortable Staff very patient and knowledgeable More

by Lrbir52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2024

Jennifer was extremely friendly and helpful. Gave a lot of information to us that was helpful More

by Doduquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2024

Jennifer is the best Service Manager in the world and IRA Lexus in Danvers, MA is the best IRA Lexus to go to for all your service needs!!! More

by Elvinalarcon110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

They were very helpful and professional. Was in and out of the service department quickly. . More

by Schustermh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Very efficient. Always pleasant. Make service visits a breeze, even when you need a loaner car More

by Mphil528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2024

Very knowledgeable and friendly service. Comfortable waiting area and continuous communication on status of car. More

by eluberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Good reception. Comfortable waiting room But waiting time far too long for a maintenance service (3h) More

by vferryhering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillen
Report | Print
Oct 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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