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Infiniti of Smithtown

St. James, NY

4.8
795 Reviews

926 Middle Country Rd

St. James, NY

11780

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795 Reviews of Infiniti of Smithtown

February 13, 2019

Competition Infiniti is the best! This is the only dealer I will bring my vehicle to for service. Bobby is an exceptional and intelligent employee and is happy to answer any questions More

by NickP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Feb 15, 2019 -

Infiniti of Smithtown responded

Hi Nick, Thank you so much for your excellent review and your confidence in our service team! It is a pleasure to hear that you consistently have positive experiences working with us, and we are delighted to know that your recent visit was no exception! We look forward to continuing to provide you with the same thorough assistance in the future.

February 12, 2019

Great people and great deals Went there inquiring about a used Hyundai they had and within a few days I left with the car. The process was as seamless as buying a car could be. Th More

by Dylobasso11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
Feb 12, 2019 -

Infiniti of Smithtown responded

Congratulations on your new Hyundai! We are happy to hear that your buying experience was smooth and straightforward, and we are pleased that Vinny could provide you with a great deal as well! We appreciate your very kind review, and we hope that you continue to confide in our team for your automotive needs in the future.

February 09, 2019

Excellent service by the service e department. Took my suv in for service. Was given a loaner which I appreciated. Was able to wait some time in the comfortable wait area. Everyone is so friendly a More

by Marguerite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Feb 12, 2019 -

Infiniti of Smithtown responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your SUV and keep you comfortable while you waited. We look forward to seeing you again when your SUV is ready for its next service. Enjoy!

February 08, 2019

Quick and thorough I brought my car in for inspection. I was greeted by Chris Aleman who was polite and professional. My car was done quickly and washed as well. More

by Cernuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aleman
Feb 12, 2019 -

Infiniti of Smithtown responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

February 06, 2019

Great Purchase Experience - Chuck The overall purchasing experience was great. The dealership is clean and new. The staff members were very accommodating and professional. My sales ass More

by Chuck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Sultan
Feb 12, 2019 -

Infiniti of Smithtown responded

Hi Chuck, Thank you for sharing this great feedback! We are delighted to hear that the team was welcoming and that Moe was thorough in ensuring that you were fully familiarized with your purchase. We hope you are enjoying your new vehicle and all of its awesome features, and we thank you for doing business with us at Competition Infiniti.

February 06, 2019

Excellent service Excellent customer service. Chris explained in detail the issue and the repair. car was repaired and returned quickly. I would highly recommend this t More

by Subway16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Trapani, Darlene Titus, Mike Fariello, Chris Capobianco
Feb 12, 2019 -

Infiniti of Smithtown responded

Thank you so much for your recommendation! It's great to hear that Chris was thorough and efficient in getting you and your vehicle taken care of. We appreciate your excellent rating and hope to see you again when the time comes for your next service.

February 05, 2019

excellent service Robert Gould was very helpful and accommodating when we brought our car in for its first service. We received excellent service Everyone was helpful More

by white infiniti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Feb 05, 2019 -

Infiniti of Smithtown responded

We are pleased to hear that Robert and the team took such good care of you and ensured that your first service visit for your Infiniti was so positive. We appreciate you taking the time to share this 5-star review, and we look forward to working with you again when the time comes for your next service.

February 05, 2019

Great overall experience The best customer service I’ve received when purchasing a vehicle ever. Vanessa went above and beyond to make certain all my needs were met, and Darl More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Caruso, Darlene Titus
Feb 05, 2019 -

Infiniti of Smithtown responded

Hi Donna, Congratulations on your new vehicle! We are so happy to hear that Vanessa and Darlene provided you with the top-notch service that you deserve. We are glad that we could make your buying experience a positive one, and we hope to see you again when the time comes for your first service.

February 04, 2019

Excellent service . Less waiting time. Hoping this will be a normal experience in this dealership in all departments not just in service area. Staff is supportive. More

by Dizey821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Feb 05, 2019 -

Infiniti of Smithtown responded

Thank you for your great feedback! It is our goal to provide our guests with exceptional experiences in each of our departments, and we will certainly strive to ensure that each of your future visits are equally as positive as your previous one! Drive safely! We look forward to the opportunity to work with you again.

February 04, 2019

Competition Infinity is a First Class dealership My wife and I recently purchased a used vehicle from Competition Infinity. Our salesman was Vinny Q. From beginning to end it was a pleasure to deal More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akaida White, Vincent Trapani, Vinny Quartararo
Feb 05, 2019 -

Infiniti of Smithtown responded

Hi Jim, Congratulations to you and your wife on your new vehicle! It is a joy to hear that the entirety of your experience working with Vinny was so remarkable, and he will be overjoyed to know that he has earned your recommendation. We are so delighted that you are enjoying your new vehicle, and we hope to see you again when it is ready for its first service!

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