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Infiniti of Smithtown

St. James, NY

4.8
795 Reviews

926 Middle Country Rd

St. James, NY

11780

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795 Reviews of Infiniti of Smithtown

January 31, 2019

oil change Chris Capobianco was courteous and quick to come over and see what I needed. My car was serviced within the time frame that he stated it would be and More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Feb 05, 2019 -

Infiniti of Smithtown responded

Hi Maureen, Thank you so much for your kind review. We are pleased that Chris was able to get your vehicle taken care of as efficiently as promised, and that he and the team were so welcoming throughout your visit. We appreciate your confidence in our efforts, and we look forward to continuing to provide you with the same quality service in the future.

January 31, 2019

First Class Robert Gould was outstanding!! I called on Saturday morning with an issue, within an hour he had a loaner car ready and my car was repaired, aashed an More

by Bobby Cicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Feb 05, 2019 -

Infiniti of Smithtown responded

Hi Bobby, Thank you so much for your kind feedback! Your satisfaction is so important to us, so we are pleased to hear that Robert took such good care of you and your vehicle during your recent visit. It is our pleasure to serve you, and we hope that you continue to confide in our dealership for each of your future automotive needs.

January 31, 2019

Superior Service The salesman who helped me was Anthony Davis. He was incredibly helpful and worked expeditiously to make sure that the car I wanted was up to snuff an More

by Padij58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Davis
Feb 05, 2019 -

Infiniti of Smithtown responded

Thank you for your kind recommendation! We are so glad that Anthony could be of such great assistance to you, and that he was determined to ensure that your vehicle was in the perfect condition for you to take home. We are so appreciative of your decision to work with us, and we hope to see you again when the time comes for your first service.

January 31, 2019

Easy and painless lease Today we completed our 2nd Infinity lease with Competition Infinity it was an easy and painless transaction. We had 4 months left in our 2015. Rob H More

by Mike V
Recommend Dealer
Yes
Employees Worked With
Akida White - Finance, Robert Hoffman, Moe Sultan
Feb 05, 2019 -

Infiniti of Smithtown responded

Hi Mike, Thank you so much for taking the time to leave us this amazing review! We are so glad that we had the opportunity to work with you again, and we are thrilled that your experience was so exceptional! Your satisfaction is our priority, and it is a pleasure to hear that Robert, Moe, and Akida were thorough in guiding you through every step of the process. We hope you are enjoying your new Infiniti, and we can't wait for the opportunity to work with you again.

January 27, 2019

Painless Experience I was taken on time and my service rep, Chris Aleman, was thorough and explained all that was done to my car. I was out of the dealership in an hour More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aleman
Jan 30, 2019 -

Infiniti of Smithtown responded

Hi Paul, Thank you so much for your excellent feedback! We are delighted to hear that Chris took such thorough and efficient care of you and your vehicle during your recent visit. We appreciate your very kind words, and we hope that you think of us again the next time you are in need of automotive service!

January 27, 2019

With Competition since 1980, and Infiniti since 1996 Its hard to believe that I have been dealing with the Competition Group for 39 years, and with Competition Infiniti for 23 years. During that time, I More

by val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gould, Chris Capobianco, Lynn Murphy
Jan 30, 2019 -

Infiniti of Smithtown responded

Hi Valentine, We are honored by your loyalty to not only our dealership, but to the whole Competition group. We are thrilled that each of your visits with us- whether for sales or service- have been so exceptional, and we hope that we continue to meet your expectations and maintain your confidence for years to come. Thank you so much for your wonderful review.

January 23, 2019

Assurance Chris Aleman was very helpful, informative and extremely comforting. Place is so clean and well kept and it’s the same service every time, I can count More

by Cookie13cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aleman, Bobby Gould
Jan 25, 2019 -

Infiniti of Smithtown responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your vehicle service and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

January 18, 2019

Satisfied client! Chris is a great service advisor and a friend. He ensures your needs and treats you like family. Will come back! Thank you very much Chris! More

by fadiabizeid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Jan 22, 2019 -

Infiniti of Smithtown responded

Thank you for taking the time to post this review. We are glad to hear that Chris made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

January 18, 2019

Great buying experience with Vinny Q My experience overall at Competition Infiniti was an excellent one. In particular Vinny Q was a pleasure, EXTREMELY knowledge and very easy to talk to More

by Jon1234c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Quartararo
Jan 22, 2019 -

Infiniti of Smithtown responded

Jon, congratulations on your new car. We realize you have several choices when buying a car and thank you for choosing us. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience.

January 17, 2019

Great experiencence from start to finish From the the time we met wit Mo S I knew we were buying from Competition. Mo was so patient and understanding of our needs. This experience could not More

by Pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hoffman, Moe Sultan
Jan 22, 2019 -

Infiniti of Smithtown responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Mo was such a great help.

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