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Infiniti of Smithtown

St. James, NY

4.8
795 Reviews

926 Middle Country Rd

St. James, NY

11780

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795 Reviews of Infiniti of Smithtown

February 27, 2019

Great experience from beginning to end The team at Competition Infiniti was top notch. The salesman Vinny Q was down to earth and genuine. He helped me through the purchase with no pressu More

by johnmonte97
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
Mar 01, 2019 -

Infiniti of Smithtown responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

February 26, 2019

A company is as good as it's employees In the past I was very unhappy with the Service Managers Attitude so I decided I would never buy from Infiniti again. It seems as though the company More

by MySadieGirl01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gasparro, Elton Alvarez
Feb 26, 2019 -

Infiniti of Smithtown responded

Thank you for taking the time to share this wonderful review. We are constantly striving to enhance our dealership in every way possible, and we are overjoyed that you have seen such a drastic improvement in our service team! We are happy to hear that Nick and Elton provided you with friendly and informative service throughout the entirety of your recent visit, and they will be proud to know that they made your overall experience such a positive one.

February 21, 2019

Service with a smile Couldn't be faster or more pleasant to get work done, and the people are always friendly. whatever I discussed was heard and acted on More

by satisfied 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Feb 22, 2019 -

Infiniti of Smithtown responded

We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

February 21, 2019

Multiple services done Working with Chris Aleman was easier and seamless thanks to him. I had to have mutiple items done for my wife's 2009 GX coupe (39,000 miles). Chris More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aleman
Feb 22, 2019 -

Infiniti of Smithtown responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

February 21, 2019

Bobby is the BEST!!! Bobby was amazing. He made sure my Q50 was well taken care of and the entire process was easy and stress free. Competition Infiniti service department More

by Amari631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fogarty , Bobby Gould
Feb 22, 2019 -

Infiniti of Smithtown responded

Thank you for your kind review. We are delighted to hear that the best service you have experienced has been by us! Please let us know when it is time for your next vehicle service. We would be happy to help!

February 21, 2019

Professional, fair and reasonable Vinny Q what's an excellent sales person wasn't too pushy, accomplished the small things consumers are looking for when purchasing a vehicle and reaso More

by Sdesimonex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Vinny Quartararo
Feb 22, 2019 -

Infiniti of Smithtown responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

February 19, 2019

Service at Competition Infiniti Having Robert as a service advisor always makes everything clear, friendly, painless and I know the situation is well taken care of. Truly exceptional More

by Luke.zucco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Mar 01, 2019 -

Infiniti of Smithtown responded

Thank you for leaving Robert this kind review! We are delighted to hear that he consistently provides you with thorough service and hassle-free experiences. It's great to know that he has your confidence, and we are certain that he will continue to take exceptional care of you and your vehicular needs in the future.

February 17, 2019

Excellent Dealer / Service Have had my 2017 QX60 in for service a few times now. (Generally for oil changes, tire rotations and an inspection) The service staff has always been More

by BobinHunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matriciano, Bobby Gould, Chris Capobianco
Feb 19, 2019 -

Infiniti of Smithtown responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

February 15, 2019

QX30 service Chris Capobianco, @ Competition Infiniti provided excellent service and follow up. QX30 needed a new part under the warranty. I would recommend work More

by Masterg@2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Feb 19, 2019 -

Infiniti of Smithtown responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

February 13, 2019

Overall excellent experience!! Just want to report that the service I have received at Competition Infiniti has been outstanding. I was very pleased with the extra time and attentio More

by Ann123
Recommend Dealer
Yes
Employees Worked With
Chris Aleman, Darlene Titus, Moe Sultan
Feb 15, 2019 -

Infiniti of Smithtown responded

Hi Ann, Thank you so much for taking the time to share this amazing feedback! We are overjoyed that Moe, Darlene, and Chris were exceptionally attentive and helpful in ensuring that your overall experience was as hassle-free as possible. We are so pleased to hear of your satisfaction, and we hope to see you again the next time you are in need of automotive service.

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