
Infiniti of Smithtown
St. James, NY
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795 Reviews of Infiniti of Smithtown
Great experience from beginning to end The team at Competition Infiniti was top notch. The salesman Vinny Q was down to earth and genuine. He helped me through the purchase with no pressu The team at Competition Infiniti was top notch. The salesman Vinny Q was down to earth and genuine. He helped me through the purchase with no pressure and a smile. I purchased a pre-owned car but felt I was treated the same as if I was purchasing new vehicle. The entire process was smooth and quick. Truly a great experience all around. More
A company is as good as it's employees In the past I was very unhappy with the Service Managers Attitude so I decided I would never buy from Infiniti again. It seems as though the company In the past I was very unhappy with the Service Managers Attitude so I decided I would never buy from Infiniti again. It seems as though the company felt the same way. He's no longer there. The new service management team is great. My car was recently serviced and I immediately noticed a much better organization. After meeting Nick Gasparro, the Assistant Service Manager, and seeing how friendly, professional and knowledgeable Alvarez, who could not be more professional and friendly as well. I could tell that these 2 love what they do because as a customer, it was very obvious. Thanks for the pleasant experience Nick and Elton! More
Service with a smile Couldn't be faster or more pleasant to get work done, and the people are always friendly. whatever I discussed was heard and acted on Couldn't be faster or more pleasant to get work done, and the people are always friendly. whatever I discussed was heard and acted on More
Multiple services done Working with Chris Aleman was easier and seamless thanks to him. I had to have mutiple items done for my wife's 2009 GX coupe (39,000 miles). Chris Working with Chris Aleman was easier and seamless thanks to him. I had to have mutiple items done for my wife's 2009 GX coupe (39,000 miles). Chris arranged for a loaner car and kept me appraised during the day what was done and what was needed. I had come in with a list of services including a window tint that I needed redone and I was happy when he informed me that all the work was done by the following morning More
Bobby is the BEST!!! Bobby was amazing. He made sure my Q50 was well taken care of and the entire process was easy and stress free. Competition Infiniti service department Bobby was amazing. He made sure my Q50 was well taken care of and the entire process was easy and stress free. Competition Infiniti service department is the best hands down. More
Professional, fair and reasonable Vinny Q what's an excellent sales person wasn't too pushy, accomplished the small things consumers are looking for when purchasing a vehicle and reaso Vinny Q what's an excellent sales person wasn't too pushy, accomplished the small things consumers are looking for when purchasing a vehicle and reasonable. More
Service at Competition Infiniti Having Robert as a service advisor always makes everything clear, friendly, painless and I know the situation is well taken care of. Truly exceptional Having Robert as a service advisor always makes everything clear, friendly, painless and I know the situation is well taken care of. Truly exceptional service. More
Excellent Dealer / Service Have had my 2017 QX60 in for service a few times now. (Generally for oil changes, tire rotations and an inspection) The service staff has always been Have had my 2017 QX60 in for service a few times now. (Generally for oil changes, tire rotations and an inspection) The service staff has always been very professional and accommodating. Robert Gould is great and spends the time to let you know what the status is throughout the process. More
QX30 service Chris Capobianco, @ Competition Infiniti provided excellent service and follow up. QX30 needed a new part under the warranty. I would recommend work Chris Capobianco, @ Competition Infiniti provided excellent service and follow up. QX30 needed a new part under the warranty. I would recommend working with Chris with any Infiniti service issues. More
Overall excellent experience!! Just want to report that the service I have received at Competition Infiniti has been outstanding. I was very pleased with the extra time and attentio Just want to report that the service I have received at Competition Infiniti has been outstanding. I was very pleased with the extra time and attention given during the leasing process by Moe Sultan and Darlene Titus. I have just had the car serviced through Chris Aleman who had my vehicle picked up and then returned to my residence while a loaner was dropped off for my use. The service was quick and efficient. More