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Indy Honda

Indianapolis, IN

4.2
2,142 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,142 Reviews of Indy Honda

September 23, 2022

Great first time buying a car from a dealership. David was easy to work with and made it as painless as buying a new car can be, More

by Private
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Chance Aubrey
Sep 24, 2022 -

Indy Honda responded

Thank you for taking the time to write about your experience with our Sales Team here at Indy Honda. We are happy to learn that our team was able to help you find your new car and that they made the overall buying process easy for you.

September 21, 2022

The whole process was smooth and easy for me. Scott was great at communicating throughout the whole process. He listened and made sure I was getting exactly what I wanted. More

by STACYMARIE719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Jason Nowling
Sep 22, 2022 -

Indy Honda responded

Thanks for sharing your five-star review about your experience with our Sales Team at Indy Honda. Congratulations on your new vehicle. We appreciate your business and hope to see you again soon.

September 19, 2022

Kevin service advisor is best and very knowledgeable on repairs I have been taking my honda cars since 2019 and very satisfied with service received. Highly recommend this place for any honda service More

by KABS20012
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 19, 2022 -

Indy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2022

Kevin was very professional. He kept me informed and seems to truly care about his customers. More

by ISAACLAIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 17, 2022 -

Indy Honda responded

Hello. Your 5-star review means everything to us at Indy Honda! We will definitely let our team know how much you appreciated their great communication and professionalism.

September 17, 2022

Horrible service they refuse to help me and give me the name and number of there superior after I bought a vehicle More

by TYRICEMOBLEY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa King, Justin Schoettle, Pete Balderas
Sep 18, 2022 -

Indy Honda responded

Hello! Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about the feedback you have regarding your recent purchase. Can you please reach out to me at your earliest convenience? I appreciate your time! David Piercefield General Manager (317) 887-0800

September 11, 2022

Did not explain in detail or terms could understand what they found was going on with car. Did not test drive the car to assess issue. Did not accept warranty. More

by dawnbranson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel, Jerrod Hurst
Sep 12, 2022 -

Indy Honda responded

Dawn, Thank you for taking the time to share your review. Given the opportunity, I would like to learn more about your recent service experience with us at Indy Honda. Please contact me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800

September 05, 2022

This dealership knows how to do mandatory add-ons to scam the buyer. I would not recommend this dealership to anyone! More

by CBOYCE2280
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bailey Alexander, David Piercefield-poor rating
Sep 06, 2022 -

Indy Honda responded

Your feedback is important to us here at Indy Honda and I would appreciate the opportunity to speak with you to address the review you have shared. Please contact me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800

September 03, 2022

By far the best buying experience I have ever had! Scott and the team are simply amazing. Zero pressure and went out there way to make sure everything went smoothly. Definitely recommend them to famil More

by JUSTINR_MCKAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Sep 04, 2022 -

Indy Honda responded

Hello Justin, we are glad to learn that you had the best buying experience with our Sales Team. Here at Indy Honda, we strive to make it a smooth process. Thank you for your recommendation and your business.

August 29, 2022

Vehicle not cleaned at all: lots of dog hair and old French fries, lint and interior windows not clean. The Ziebart protection package doesn't appear to have been applied, but I did get that new car sme More

by THOLLOW890
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Loughlin, Chance Aubrey, Brandon Kidd, Malcom Fincher
Aug 31, 2022 -

Indy Honda responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your sales experience. Indy Honda always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  David Piercefield General Manager (317) 887-0800Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our team did not meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 31, 2022 -

THOLLOW890 responded

Thank you for follow-up on this matter. I left a message and phone number to reach me. {317-696-3390}

August 28, 2022

Excellent, profesional, quality, respectful, helpful and satisfying attention. Described all about the car I was looking for. More

by MERENGUE882012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Justin Schoettle
Aug 29, 2022 -

Indy Honda responded

Thank you so much for choosing Indy Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

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