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Indy Honda

Indianapolis, IN

4.2
2,142 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,142 Reviews of Indy Honda

August 27, 2022

We were treated nicely by the group. Don't quite agree on a used car to have the added Ziebart and Lo-jack security added to my final cost. This was not an option, mandatory to the consu More

by PEGGYWAT1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Pete Balderas, Lamont Hawthorne
Aug 29, 2022 -

Indy Honda responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Indy Honda! Please contact us if you have further questions.

August 27, 2022

Parts came in on time. Service was excellent. The repair was done professionally. I would recommend your service cento my friends More

by JAMESPFUHRMAN
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 29, 2022 -

Indy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

August 26, 2022

Service dept tried to sell me services I did not need. Lost my faith in you as a service center. More

by BGSANDERS2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Sep 01, 2022 -

Indy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

August 26, 2022

Repair was covered by warranty and completed within estimated time frame. Service tech was friendly and professional. More

by ILHACKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gepke
Aug 29, 2022 -

Indy Honda responded

Thank you for choosing Indy Honda. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

August 25, 2022

Best experience ever, super helpful, friendly and fun, Made the whole process easier with the help we received. More

by WRENNYLYNN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Chance Aubrey, Brandon Kidd, Malcom Fincher, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke, Brianna Modugno
Aug 25, 2022 -

Indy Honda responded

Hello Wrenn, we are so glad to provide you the best experience ever and to be super helpful to you here at Indy Honda. Thank you for this remarkable review.

August 25, 2022

Communication isn’t very good. I’ve left messages for multiple service reps and my calls have not been returned. The last time I was there for a oil change and tire rotation, they More

by ISAACLAIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Sep 01, 2022 -

Indy Honda responded

Hello! Your feedback is important to us here at Indy Honda and I would appreciate the opportunity to speak with you to address your recent service visit and our communication. Please reach out to me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you.

August 22, 2022

Mark Pio was a great salesman. He was very helpful and informative about the vehicle we were interested in. He was very diligent and understanding regarding the price range I wante More

by RYANP2404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Mark Pio, Justin Rector
Aug 22, 2022 -

Indy Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 22, 2022

It was a quick and easy appointment, Kevin let me when my car would be ready and what they were going to do More

by SUNSHINE4238502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 23, 2022 -

Indy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 23, 2022 -

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

Aug 23, 2022 -

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

Aug 23, 2022 -

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

Aug 23, 2022 -

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

August 21, 2022

It appears the audio system was fixed this time. We are not hearing any crackling and the system is staying on More

by MEHLMAN67
Recommend Dealer
Yes
Employees Worked With
Walt
Aug 22, 2022 -

Indy Honda responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

August 18, 2022

The person who sold me my car was not knowledgeable, told me that he doesn’t care about making sales, and couldn’t care less that I was interested in buying a car. In fact, he seemed annoyed and kept rushing More

by 16HENNINGA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh , Justin Rector
Aug 19, 2022 -

Indy Honda responded

Thank you for informing me about your experience with our Sales Team. Your satisfaction means a lot to us and we take your feedback very seriously. Please reach out to me at your earliest convenience to discuss this further. David Piercefield General Manager (317) 887-0800Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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