Indy Honda

Indy Honda responded

Hello! Each and every day, the staff of Indy Honda strives to be excellent. Great ratings like yours are always our goal! We are always happy to be of service.

Indy Honda responded

Hello! Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us here at Indy Honda and we take your feedback very seriously. Please reach out to us at your earliest convenience to discuss this in greater detail. David Piercefield General Manager (317) 887-0800Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

JCH62975 responded

Yes you may contact me

Indy Honda responded

Hello, ​I would like to learn more about your customer experience with our Service Staff regarding the Honda recall. We always strive to ensure 100% satisfaction for our customers here at Indy Honda. Your satisfaction is important to us and I would appreciate it if you would reach out to me directly to discuss this further. Thank you, David Piercefield General Manager (317) 887-0800Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Indy Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Indy Honda are glad to have you as a customer.

Indy Honda responded

Congratulations on your new vehicle! We are so glad that Jake had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Indy Honda responded

Thank you so much for your wonderful review! We are thrilled that Pasqual had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Indy Honda!

Indy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Indy Honda responded

Hello! We strive to provide friendly and reasonably priced service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to Indy Honda again in the future!

Indy Honda responded

Hello, We are very grateful to you for taking the time to leave us this review and feedback. Our Service Department strives to provide you an excellent service experience every time. Would you please contact me at the phone number below so we can further discuss the level of service and communication you received? Thank you, David Piercefield General Manager (317) 887-0800Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Indy Honda responded

Hello, and thank you. Receiving reviews like yours is what our professional Sales Team strives for here at Indy Honda. We are elated to read you had a trouble-free dealership experience while purchasing your 2023 Honda Ridgeline. We look forward to welcoming you back for any future needs.