INFINITI of West Chester

Outstanding sales process and representative. I would recommend Steve Capano to family or friends looking for a vehicle and West Chester Infiniti sales process from the 'welcome' to the pick up is top-no recommend Steve Capano to family or friends looking for a vehicle and West Chester Infiniti sales process from the 'welcome' to the pick up is top-notch. More

We have purchased four Infinitis (3 used,1 new)from Infiniti of West Chester since August 2008. Everyone there has always been friendly, knowlegeable, polite, and professional. Our salesman,Dan Cole,is Infiniti of West Chester since August 2008. Everyone there has always been friendly, knowlegeable, polite, and professional. Our salesman,Dan Cole,is always a pleasure to work with. He takes the time to understand your needs and wants and gives 110% effort to see that you are satisfied. We love our 2007 G35X sedan and 2010 G37S coupe and are completely satisfied with the service we have received. We highly recomend this dealership to our friends and to anyone who is looking for both product and people they can trust and rely on. Infiniti of West Chester, you are a "10". More

This was my third visit working with Ms. Bones. She is professional, caring, product knowledgeable, flexible and focused on client satisfaction. This is exactly the kind of person and service delivery tha professional, caring, product knowledgeable, flexible and focused on client satisfaction. This is exactly the kind of person and service delivery that every business should strive for and deliver. I am also quite pleased and impressed with the level of service provided by all the employees that I interact with, upon entering the service department. From the greeters, to cashier, to in some instances the GM, all are friendly, accommodating and delivering customer first focused service. Thank you Infiniti of West Chester. More

Sal Capano was Great. This is our second purchase from Infinity of West Chester. We had been looking for a used QX56, Sal notified us as soon as one came in - he got it factory certified and we are thril Infinity of West Chester. We had been looking for a used QX56, Sal notified us as soon as one came in - he got it factory certified and we are thrilled with the car!! More

When you walk into a car dealership, there is this preconceived motion on what's about to happen. Boy were we mistaken. Steve was finishing up with another customer so we had to wait a few moments, preconceived motion on what's about to happen. Boy were we mistaken. Steve was finishing up with another customer so we had to wait a few moments, but that gave us a few moments to see how he worked. When the customer gave him a hug at the end of the deal, I knew we were dealing with the best. We had already picked out the car we wanted from the website so that expedited the process a little bit. We went on a test drive and back to the showroom to talk numbers. While we were on our test drive, the appraisal on the trade in was completed. Steve presented the first number. We countered with a much lower number and we ended up meeting in the middle, which honestly, was more then we were hoping for. We then sealed the deal. Working with Nick (acting as the finance manager) he got us a much better rate then we thought we'd get. He got everything done and out the door we went. We purchased the car on a Saturday and wanted it right away so they didn't have time to give it a full detail. I took the car back on Monday morning so they could clean it up. I also had made a small list of things I noticed over the weekend and asked if they could take care of it. Brandon in the service department did a wonderful job in making sure everything was done in a timely fashion. This is our second Infiniti purchase (two different dealers) and I can honestly say our third Infiniti will be sure to some from Infiniti of West Chester. More

Infiniti of West Chester is a great dealership to buy a new or used car. I personally have purhcased two new cars and two used cars over the past couple of years. The sales team and the sales managers new or used car. I personally have purhcased two new cars and two used cars over the past couple of years. The sales team and the sales managers (and all other employees too) are extremely nice. They have gone above and beyond to help me get the deal and price I was looking for and needed. People can't believe the great deals I get at Infiniti of West Chester, but this Dealership is willing to make great deals to get customers the best new or used car for them. They treat repeat costomers like VIP's whereas other dealers have not in my experience. Thanks Nick Steve and John for all of your help and keep it up! You really are the best. Brenna More

Mark was fantastic to deal with; from our first conversation, everything was simple, painless, and went down exactly as promised. My highest recommendation! Many dealerships change the story onc conversation, everything was simple, painless, and went down exactly as promised. My highest recommendation! Many dealerships change the story once you walk in the door. Not here! More

Bruce Mehlman was a wonderful sales person and excellent to work with. Even when I became irate with him due to no fault of his own, he remained professional. Every person we came into contact with from t to work with. Even when I became irate with him due to no fault of his own, he remained professional. Every person we came into contact with from the greeter at the door through the entire sales process were friendly and easy to do business with. I highly recommend this dealer and Bruce as a salesman. More

Best experience I've ever had when it comes to buying a car. I had all of the numbers worked out in my head; and only planned on taking the G37X for a test drive. The negotiations were smooth and no one wa car. I had all of the numbers worked out in my head; and only planned on taking the G37X for a test drive. The negotiations were smooth and no one wasted any time. Every rough figure I had intended on fighting for was met or exceeded. Smart guys, nice and professional. Assuming everything works out with the car itself - I don't plan on going to any other dealerships in the future. More

Just staring my search for a new car. Steve is very knowledgeable and answered all my questions. Might be back soon I'll see after I check out a couple of other cars. knowledgeable and answered all my questions. Might be back soon I'll see after I check out a couple of other cars. More