INFINITI of Northern Kentucky

Buying Made Easy I never knew buying a new car could be made so easy until I came to Infiniti of Northern KY. I was able to work closely with their staff to find the r I never knew buying a new car could be made so easy until I came to Infiniti of Northern KY. I was able to work closely with their staff to find the right new vehicle for our family. The staff was very knowledgeable, professional and able to work around my busy work schedule to get this vehicle purchase completed for me. I scheduled my appointment with Chelsey to complete my purchase. Upon arrival at the dealership all the paperwork to be signed was ready as was the vehicle. More

Quick oil change Great service and attention to detail. Took my vehicle in for an oil change and the service was excellent. Worked with Mike who was fantastic. Great service and attention to detail. Took my vehicle in for an oil change and the service was excellent. Worked with Mike who was fantastic. More

Fast and excellent work! Why? Everything was completed as expected, before expected and returned clean. Would recommend them to anyone needing Infiniti service. The services Why? Everything was completed as expected, before expected and returned clean. Would recommend them to anyone needing Infiniti service. The services staff is great at what they do! More

Waiting time Scheduled 8:30am service time for rear brakes and new tires, didn't have proper tire size for my car, so I had them do the brake work, I got my car ba Scheduled 8:30am service time for rear brakes and new tires, didn't have proper tire size for my car, so I had them do the brake work, I got my car back at 1:30pm!!!! Pathetic More

New car purchase Casey and John were great to work with! Very knowledgeable staff and made the buying process very easy. I strongly recommend this dealership for buyin Casey and John were great to work with! Very knowledgeable staff and made the buying process very easy. I strongly recommend this dealership for buying a new car. More

Mike Wilson: A Superb Service Manager I had service work performed at your dealership a few months ago. It was not until later that I learned that there were errors made at the time of th I had service work performed at your dealership a few months ago. It was not until later that I learned that there were errors made at the time of the repair. (Note: Those individuals are no longer employed by you). Mike Wilson is now in your service department. He understood my situation and explained that Infiniti of Northern Kentucky would stand behind its service and he stood behind those words. I brought my I-35 back and Mike made sure the work was done properly. He is a superb representative for your company. More

Review of Purchase We had a wonderful experience at Infiniti! Everyone greeted us with a warm hello. Credo and Casey were knowledgable, helpful and friendly to work wit We had a wonderful experience at Infiniti! Everyone greeted us with a warm hello. Credo and Casey were knowledgable, helpful and friendly to work with. More

Friendly timely and helpful Everyone was friendly and timely. Car was immaculate at delivery and financing efficient. Would recommend Infiniti of northern Kentucky to all of my f Everyone was friendly and timely. Car was immaculate at delivery and financing efficient. Would recommend Infiniti of northern Kentucky to all of my friend thank you More

Not your ordinary dealership! The staff here is beyond outstanding. This doesn’t feel like your ordinary car dealership. You are treated with respect and courtesy. John greeted us The staff here is beyond outstanding. This doesn’t feel like your ordinary car dealership. You are treated with respect and courtesy. John greeted us upon or arrival. There’s no pressure to buy or lease. John made us feel welcomed. I cannot stress enough how amazing the whole team is. You can see the team enjoys working with one another. After shopping around for weeks locally and looking online. The best decision we made was making the hour drive from Lexington. It was definitely worth it. We walked out with a vehicle and felt confident about our decision. Stephen thank you and your staff for always treating us like family. More

It was great. Service dept took great care of me. Great experience! Mike and the service team took great care of us. We had some repairs done on my tire. I’ve continually been impressed. Great experience! Mike and the service team took great care of us. We had some repairs done on my tire. I’ve continually been impressed. More