INFINITI of Northern Kentucky
Fort Wright, KY
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352 Reviews of INFINITI of Northern Kentucky
They are AWESOME This is my 4th Infiniti purchase, first one through internet sales. My representative - Chelsey Huff was great, always available for my concerns, and This is my 4th Infiniti purchase, first one through internet sales. My representative - Chelsey Huff was great, always available for my concerns, and was one of the main reasons I continued my quest for the limited QX80. She was OUTSTANDING!!! Additionally, The Infiniti management went out of there way to find veteran discounts for me. After the SUV was delivered to my home, John Jorge spent time going through the features of my new SUV and just made the process of purchasing a vehicle complete. I served 22 years in the military, been alot of places, seen a lot of things, but this weekend I saw something new...the best customer service and care I ever experienced. 11 stars on a 10 star scale! More
Personal and not pushy sales My salesman John Jorge found what I wan Ted. Once the got it in they were able to work with me on a great deal. Sales manager Steven and finance manag My salesman John Jorge found what I wan Ted. Once the got it in they were able to work with me on a great deal. Sales manager Steven and finance manage Tammy were also excellent! More
great experience I had a great experience as a first time service center customer from the moment I made my appointment until my service was completed. I will return I had a great experience as a first time service center customer from the moment I made my appointment until my service was completed. I will return for service in the future! More
Service Experience at Infiniti of NKY Always friendly, helpful and welcoming at Infiniti of NKY! I appreciate the kindness and non-pressure atmosphere. The comfort of knowing your vehicl Always friendly, helpful and welcoming at Infiniti of NKY! I appreciate the kindness and non-pressure atmosphere. The comfort of knowing your vehicle is being serviced by the best is priceless! Looking forward to the next visit! More
Quick and Efficient with No Hidden Charges Infiniti of No Ky did a great job servicing my vehicle. They took it into the the service area as soon as I arrived which was 15 minutes early. Alon Infiniti of No Ky did a great job servicing my vehicle. They took it into the the service area as soon as I arrived which was 15 minutes early. Along with the service ( semi synthetic oil change, oil filter, top off all fluids) they cleaned the interior and washed the exterior. There was no additional fees for the 6th quart of oil, oil disposal or any other items. Not only would I recommend them, I'll be back with both of my vehicles... The waiting area is top notch as well... More
Great transaction! Great service. friendly and helpful sales person Chelsea). Made buying my new Infiniti a pleasant experience! Highly recommend this dealership if you Great service. friendly and helpful sales person Chelsea). Made buying my new Infiniti a pleasant experience! Highly recommend this dealership if you are looking for a great deal! More
Credo and dealership were great! I hate buying cars because of the long process. If buying cars were as smooth, quick and enjoyable as Credo makes it, more people would buy cars! I I hate buying cars because of the long process. If buying cars were as smooth, quick and enjoyable as Credo makes it, more people would buy cars! I went to the dealer on a Saturday and Credo had the car I wanted ready and waiting for a test drive. I drove the car, told him the information he needed to run some numbers. I left the dealership within 20 minutes with 'an offer' telling Credo I would get back to him. We emailed back and forth a few times on Monday and struck a deal (again, quick and to the point on both sides). I arrived at the dealership, switched out the cars, signed my paperwork and was gone within an hour. SIMPLE. PAINLESS. QUICK. Did I mention Credo was a pleasure on top of being quick and to the point? Would definitely go to this dealership and sales man again! The finance lady was also a dream. More
Glad We Made The Drive Responsive, courteous and just the right balance between being a sales orientation and being respectful of us making our own decision. John Jorge was Responsive, courteous and just the right balance between being a sales orientation and being respectful of us making our own decision. John Jorge was our Senior Product Specialist, and John answered all of our questions. We drove from Lebanon, OH to northern Kentucky to purchase this vehicle, and we are glad that we made the drive. More
Great service! Great service and price was reasonable. Very friendly and informative! Would highly recommend to anyone looking fo a car or for great service! I am ve Great service and price was reasonable. Very friendly and informative! Would highly recommend to anyone looking fo a car or for great service! I am very pleased! More
Quick and pleasant I was trading in a high performance car and received a very fair price and they also gave a good deal on my wife’s new qx60 I was trading in a high performance car and received a very fair price and they also gave a good deal on my wife’s new qx60 More