INFINITI of Northern Kentucky
Fort Wright, KY
Filter Reviews by Keyword
By Type
352 Reviews of INFINITI of Northern Kentucky
outstanding service! We purchased a 2018 QX80 we were treated like royalty! We had pick our vehicle online did most of the pre paperwork online/ over the phone, great car We purchased a 2018 QX80 we were treated like royalty! We had pick our vehicle online did most of the pre paperwork online/ over the phone, great car buying experience. More
Fabulous! My experience with this dealership was phenomenal! I would recommend to anyone and everyone! The manager was the nicest guy to work with - not pushy My experience with this dealership was phenomenal! I would recommend to anyone and everyone! The manager was the nicest guy to work with - not pushy at all! More
KOREY is outstanding in the Service, very pleasant and outstanding customer service. I don't own an Infiniti but brought. My car for service, breath of fresh air at this location, treated with Respect, fa outstanding customer service. I don't own an Infiniti but brought. My car for service, breath of fresh air at this location, treated with Respect, fantastic attitude, WOW More
Exceptional buying experience No pressure. Exceptional knowledge. Great relationship builder. The buying process was relaxed, professional and thorough. The transaction paperwork w No pressure. Exceptional knowledge. Great relationship builder. The buying process was relaxed, professional and thorough. The transaction paperwork was prepared quickly and thoroughly reviewed. One of the best dealership experiences ever. More
Excellent service and sales We love coming here for service and sales. We have been long time Infiniti owners and are happy to have the nky dealership and staff to work with. We love coming here for service and sales. We have been long time Infiniti owners and are happy to have the nky dealership and staff to work with. More
Exceptional follow through Dealer accepted my challenge to find the exact QX50, the exact color combination, price range and on a strict timeline to replace my Q70 which was tot Dealer accepted my challenge to find the exact QX50, the exact color combination, price range and on a strict timeline to replace my Q70 which was totaled in a recent accident More
Service with respect Saturday express service is a great convenience. This new state of the art facility is great for the community and all of us Infiniti owners. Mike is Saturday express service is a great convenience. This new state of the art facility is great for the community and all of us Infiniti owners. Mike is a great service manager who doesn’t try to over sell a service and has quickly gained my trust through his diligence and follow up. More
Q56 OIL CHANGE Mike Wilson & Cory Weaver great customer service high Kudos and got me in right away for oil change and also gave me done recommendations for later se Mike Wilson & Cory Weaver great customer service high Kudos and got me in right away for oil change and also gave me done recommendations for later services. Will definitely be back for the super services More
Great Experience Everyone was very helpful and listened to my needs. Chelsey worked with me over the phone and email to pull together all the details of the purchase. Everyone was very helpful and listened to my needs. Chelsey worked with me over the phone and email to pull together all the details of the purchase. Stephen went even further to solidify the purchase. Very good decision to work with them and would recommend others to this team. More
Courteous Honest Service We used this location for 2 recalls on our INFINITI. It was easy to schedule the service, the appointment was confirmed and the loaner vehicle was cle We used this location for 2 recalls on our INFINITI. It was easy to schedule the service, the appointment was confirmed and the loaner vehicle was clean. The service center kept us informed of the progress and called when it was ready. Overall, excellent customer service, would definitely recommend their service. More