INFINITI of Northern Kentucky

I had a great experience and the service was wonderful. I really enjoy coming to this dealership and I LOVE my car. I am so much happier with this Infiniti than my last vehicle which was a Mercedes. I also really enjoy coming to this dealership and I LOVE my car. I am so much happier with this Infiniti than my last vehicle which was a Mercedes. I also want to apologize for the fact that I accidently left a cup of coffee in my car and I hate the fact the staff had to clean around it! Thanks Lisa More

AJ is the best! I followed him from the Mercedes dealership because he is so great. Hang onto him. He is one of the last people who seem to understand what good customer service means. dealership because he is so great. Hang onto him. He is one of the last people who seem to understand what good customer service means. More

The sales and finance process was low pressure and professional. I recommend this dealership and will be back in the future. I plan to take all my service needs to this dealership. professional. I recommend this dealership and will be back in the future. I plan to take all my service needs to this dealership. More

Thinking of buying a INFINITI you will not be Thinking of buying a INFINITI you will not be disappointed. I would definitely recommend INFINITI of Cincinnati. Great service and convenient locati Thinking of buying a INFINITI you will not be disappointed. I would definitely recommend INFINITI of Cincinnati. Great service and convenient location with great prices. More

Great service by all involved, beginning with Chelsey. We are from Louisville but the process was very simple and painless. Nice follow ups.too. Thanks We are from Louisville but the process was very simple and painless. Nice follow ups.too. Thanks More

The valet service was very very easy to use. I’d recommend it to anyone. Mike and his team kept in constant communication on the process of pickup and delivery recommend it to anyone. Mike and his team kept in constant communication on the process of pickup and delivery More

I’m not at all pleased that after my service call in April no one pointed out that I needed new brake pads which therefore resulted in a more expensive rotor repair this week. Manager refused to acknow April no one pointed out that I needed new brake pads which therefore resulted in a more expensive rotor repair this week. Manager refused to acknowledge by offering a discount More

My wife and I actually bought two cars at the same time. We felt the sales process was very fair and I received a good offer on my trade-in. We would definitely come back here again for our next car. We felt the sales process was very fair and I received a good offer on my trade-in. We would definitely come back here again for our next car. More

Service department is the best I have experienced with the Infiniti brand. This location has the best service I have experienced. They are on top of their jobs and follow up as they state. the Infiniti brand. This location has the best service I have experienced. They are on top of their jobs and follow up as they state. More

Received excellent service getting maintenance on my vehicle. The at home pick up and delivery of my vehicle is an exceptional service you offer. Mike was fantastic. vehicle. The at home pick up and delivery of my vehicle is an exceptional service you offer. Mike was fantastic. More