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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
370 Reviews

370 Reviews of INFINITI of Lynnwood - Service Center

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August 22, 2024

Oil and filter change went smooth. I appreciated the video overview of the fluid level checks. Clear explanations of other recommended service was also appreciated. Though these quot More

by preston15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina Valenti
Oct 18, 2024 -

INFINITI of Lynnwood responded

Preston, we are so pleased you enjoyed your visit to INFINITI Of Lynnwood! We're delighted that you appreciated the car wash and vacuum, as well as multi point inspection video, and explanations of any service recommendations you had were presented clearly. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

August 21, 2024

Brake job was good. The car wash sucked. And the additional $90 to dispose of brakes fee was outrageous, I asked if I could dispose of it myself was told no. More

by kenyalatonyahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 18, 2024 -

INFINITI of Lynnwood responded

Kenyalatonyahill, thank you for taking the time to give us your honest feedback, it is invaluable to us. We are pleased that the brake job went smooth and we are sorry about the additional disposal fee. If you would like to discuss this further, please reach out to us at 425-563-6600. Thank you very much again for letting us know how we did.

August 13, 2024

Excellent experience ever thank you so much for everything you have done to my car More

by pavlor7.ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Oct 18, 2024 -

INFINITI of Lynnwood responded

Pavlor7.ps, we're glad you had such a wonderful experience with us! Thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 07, 2024

I like , because it very fast the service . I recomendé at my friends for good service . More

by emerita_cuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
Oct 17, 2024 -

INFINITI of Lynnwood responded

Hi Emerita_cuellar, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2024

The tires were to have been rotated but were not. The car was washed excerpt for the roof. The controls were not left as they were found. My $79.99 coupon was not honored. I needed to come back i More

by darlenedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
Oct 17, 2024 -

INFINITI of Lynnwood responded

Hello Darlenedj, we appreciate you taking the time to leave us this feedback and bringing this to our attention. Please reach out to us at your convenience so we can discuss this further, we are at (425) 409-6274.

August 05, 2024

Always a pleasure working with the Infiniti team, Joel is always very responsive and great to work with, he is always upfront and transparent! I appreciate the care! I also appreciate the porter stepping out More

by MALU.LU95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Malu.lu95, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy to have provided you with such a positive experience! We're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 05, 2024

My first experience with Infiniti of Lynnwood and it was a pleasurable one! Work was done in a timely fashion, cost in line with the original estimate. More

by jprachar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Jprachar, thank you for your kind words and this wonderful review! We are very happy we could provide you with a positive experience! and that we got you serviced in a timely fashion, and that we were transparent about costs. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

August 05, 2024

As usual, efficient, quality service with friendly staff. Comfortable waiting area. I have no complaints. More

by charlessimrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Charlessimrell, your wonderful feedback and rating mean a lot to us. Thank you so much for your continued loyalty, we appreciate it so much! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again, and have a fantastic day!

August 05, 2024

Very kind and friendly. service and stuff. Work was done by on schedule. Will visit next time. More

by Jrosuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina V.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Jrosuga, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 05, 2024

The waiting area is clean and comfortable. Joel is a pleasure to work with. Thanks! More

by jilldavidson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to give us a 5-star review Jill! We are so happy to hear that you think our waiting area is nice and comfy, and we are especially happy to hear that Joel is a pleasure to work with! We appreciate your business and we look forward to seeing you on your next visit!

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