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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
371 Reviews

371 Reviews of INFINITI of Lynnwood - Service Center

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December 11, 2023

Joel is fantastic to work with and always makes sure all my needs are met. More

by loganseaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

INFINITI of Lynnwood responded

Happy Holidays! Thank you for your recent service visit and for taking the time to share your kind review. We are happy that Joel continues to provide you with exceptional customer care and we appreciate your loyalty to our team. We will look forward to seeing you at your next visit with us.

December 09, 2023

Great service with great personalities. Took a little longer than expected but Ben kept me informed as to what was happening with my car. The Lyft service was a delightful perk. More

by NEA1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Dec 11, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Ben provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

December 09, 2023

Very nice and clean dealership. The workers were very welcoming nice. Joel was very formal and knowledgeable More

by AREEAZ.PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Dec 11, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Joel and our service team to assist you. We are grateful for your business and we wish you and yours a very happy Holiday Season!

December 08, 2023

The service department serviced my vehicle in a timely manner. They also helped me in my own endeavor with DIY maintenance. Very pleased with Roger Milan in the parts department and his help. He went abov More

by joshmg75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

INFINITI of Lynnwood responded

Happy Holidays! We appreciate your kind review and we are grateful for your business! We are happy that Roger and the rest of the team provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

December 07, 2023

Amazing service. Joel went above and beyond and fixed the problem quickly. I would come back for any other repair I need! More

by STEFANII.TURZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Dec 08, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Joel provided you with exceptional customer care and it was our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood! Happy Holidays!

December 07, 2023

Infiniti of Lynwood is by far a great experience to take in your car for service! Nice clean facility and staff is extremely friendly and helpful! More

by marcusfgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Dec 08, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing INFINITI of Lynnwood to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Wishing you and yours a very Happy Holiday Season!

December 02, 2023

Joel was an excellent service consultant, he kept me up to date with all the work progress, he also worked with me and the extended warranty company which was some extensive work and he did it with a great More

by kjpalcaraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Joel provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

December 02, 2023

Easy to schedule, clear communication. Good at updating me using text messaging. Easy to get to the right department when callilng in. More

by Edmonds resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

INFINITI of Lynnwood responded

We appreciate you and we are grateful for your business! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are happy that your customer experience was easy and with clear communication. We will be wishing you and yours a very Happy Holiday Season!

December 01, 2023

Joel responded to my questions transparently and scheduled the service working my hours. Also made a loaner car available. It was very helpful and convenience. More

by ktaesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you. We are happy that Joel provided you with an excellent customer experience and we will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

December 01, 2023

Joel at the service desk has excellent customer service. While waiting for my car he always checks in with me and walks me through the steps. More

by vlangwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret
Dec 01, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Joel provided you with exceptional customer care and it was our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

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