Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
INFINITI of Lynnwood - Service Center
Lynnwood, WA
397 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
397 Reviews of INFINITI of Lynnwood - Service Center
Sort by
April 24, 2025
Once again, wonderfully easy. Roger is great. Thank you. I drove all the way from Port Orchard (1 hour 45 minutes) because their service department is SO much better than Infiniti Roger is great. Thank you. I drove all the way from Port Orchard (1 hour 45 minutes) because their service department is SO much better than Infiniti of Tacoma. More
by 45tmrjr
Verified Customer
April 09, 2025
Joel is so helpful. He communicates well and makes sure to keep you in the loop about any updates with the car. He makes the whole experience of being at the service cen He communicates well and makes sure to keep you in the loop about any updates with the car. He makes the whole experience of being at the service center better. More
by infinitifan
Employees Worked With
April 02, 2025
Billed for a service not done. Had to return. Last time they did not secure the wheels properly. Had to return. Billed for $800 for labor only with no explanation. No details. A Had to return. Last time they did not secure the wheels properly. Had to return. Billed for $800 for labor only with no explanation. No details. Annual depreciation too high and I will never buy an Infiniti again. More
by mario35
Employees Worked With
April 01, 2025
Kind, courteous and mindful of the customer’s requests. The communication was fantastic. The interior detail I had done was immaculate and I’m picky. The communication was fantastic. The interior detail I had done was immaculate and I’m picky. More
by tam_bams
March 29, 2025
The dealership is fine. Wish there was an Infiniti dealership in Everett to make the commute worth it. Wish there was an Infiniti dealership in Everett to make the commute worth it. More
by HelloSunshine
Employees Worked With
March 29, 2025
Knowledgeable,caring, honest, if they don’t know the answer they find it, able to explain things until I understand them, helpful answer they find it, able to explain things until I understand them, helpful More
by grandma.mrecord
Employees Worked With
March 27, 2025
efficient, and ensured everything was taken care of seamlessly. I highly recommend this service center for their excellent service and customer care! seamlessly. I highly recommend this service center for their excellent service and customer care! More
by Navin.gandham
March 24, 2025
Joel is always very professional, friendly and helpful. The service team always takes good care of "Ruby", my Q50. The service team always takes good care of "Ruby", my Q50. More
by juju942
Employees Worked With
March 19, 2025
The team provided excellent service, demonstrating professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamle professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamless experience. More
by Navin.gandham
March 18, 2025
Pleasant place to hang out while waiting for my service. I accepted an offer to take an Uber home. Service was done on time with an extra bonus of an inspection. They had pre-ordered the special oil requi I accepted an offer to take an Uber home. Service was done on time with an extra bonus of an inspection. They had pre-ordered the special oil required by the manufacturer. Excellent service, friendly staff. More
by james.c.metcalfe
Employees Worked With
Asha
