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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
395 Reviews

395 Reviews of INFINITI of Lynnwood - Service Center

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April 01, 2025

Kind, courteous and mindful of the customer’s requests. The communication was fantastic. The interior detail I had done was immaculate and I’m picky. More

by tam_bams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2025

The dealership is fine. Wish there was an Infiniti dealership in Everett to make the commute worth it. More

by HelloSunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2025

Knowledgeable,caring, honest, if they don’t know the answer they find it, able to explain things until I understand them, helpful More

by grandma.mrecord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2025

efficient, and ensured everything was taken care of seamlessly. I highly recommend this service center for their excellent service and customer care! More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

INFINITI of Lynnwood responded

Thank you, Navin, for your 5-star review! We're thrilled to hear that you had an efficient and seamless experience at INFINITI of Lynnwood. Our team works hard to provide excellent service and transparency, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 24, 2025

Joel is always very professional, friendly and helpful. The service team always takes good care of "Ruby", my Q50. More

by juju942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

INFINITI of Lynnwood responded

We truly appreciate your kind words and your 5-star review! It's wonderful to hear that Joel and our service team continue to provide you and Ruby with top-notch care. We'll be sure to share your feedback with Joel—he'll be thrilled! We look forward to seeing you and Ruby again! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 19, 2025

The team provided excellent service, demonstrating professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamle More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review, Navin! We're delighted to hear that our team provided you with excellent service and a seamless experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 18, 2025

Pleasant place to hang out while waiting for my service. I accepted an offer to take an Uber home. Service was done on time with an extra bonus of an inspection. They had pre-ordered the special oil requi More

by james.c.metcalfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha
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Mar 22, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review, James! We're so glad to hear you had a pleasant experience and that our team provided excellent service. It’s great to know the Uber ride and inspection added to your convenience. We appreciate your support and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 12, 2025

Closer location. Nice customer service representative. I wish they provide a loan car till the service is completed. More

by Rafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review Rafi! We're glad to hear that you had a positive experience with our team and that our location was convenient for you. We also appreciate your feedback regarding loaner vehicles. While availability can be limited, we’re always looking for ways to improve our service offerings, and I’ll be sure to share your suggestion with our team. If there’s anything else we can do for you, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 11, 2025

Fantastic customer service, makes bringing your car in for service a great experience! Coffee and snacks a plus☺️ More

by tdeasy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

INFINITI of Lynnwood responded

Thank you for your wonderful 5-star review! We’re so glad to hear that you had a fantastic experience with our customer service and that you enjoyed the coffee and snacks. We always strive to make every visit as smooth and enjoyable as possible! If you ever need anything, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 09, 2025

Everything went the way I expected and even got a car wash with my oil change. More

by adrianwilson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

INFINITI of Lynnwood responded

Hi Adrian! We appreciate you taking the time to leave us a 5-star review! It’s great to hear that your visit went just as expected and that you enjoyed the complimentary car wash with your oil change. We’re always happy to go the extra mile for our customers! If there’s anything else we can do for you, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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