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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
569 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 569 reviews

August 25, 2023

I had the right headlight replaced in my 2008 Infinity and the job was done in a timely manner. More

by pamozanne72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

August 23, 2023

It was really convenient and they did a great job. Ben made sure I was happy with the work. More

by kidsnbusy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
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Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review. We are grateful for your business and happy that Ben provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

August 23, 2023

I went in for an oil change and they found a different problem. They took care of it promptly and completed the work before the date I was promised. My service guy Joel was fantastic. More

by eroueche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

August 23, 2023

Terrible service, lying people and I got duped out of $8,0000. Never, never again!! More

by capets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel White
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

August 22, 2023

Ben is great and I like working with him. There is not much else to say. More

by jdeuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Ben and our team to assist you. We are grateful for you and your business!

August 21, 2023

My experience working with Ben and Lynnwood Infiniti was so easy—scheduling was quick and efficient and I returned to a vacuumed and washed car ready for the next 10,000 miles. More

by CHRIS.MCBRIDE10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 07, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are that happy that Ben provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

August 21, 2023

It was exceptional service and attention to details was above and beyond every thing exceeded my expectations. More

by ibrahimidriss53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing INFINITI of Lynnwood to assist you. We are happy that your experience during your visit exceeded expectations and we will be looking forward to seeing you next time!

August 21, 2023

Price was fair and the car was returned with the best car wash ever had. More

by jamesbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
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Sep 07, 2023 -

INFINITI of Lynnwood responded

We appreciate you James! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

August 21, 2023

My experiences with the staff at Infiniti of Lynnwood have always been very pleasurable. They are friendly, quick and knowledgeable. More

by azrickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 07, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit.

August 21, 2023

It took less time than I expected. And I always feel welcomed when I come in . More

by little123567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 07, 2023 -

INFINITI of Lynnwood responded

Thank you for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

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