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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
513 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 513 reviews

August 28, 2023

Excellent service and follow through for the car being picked up was perfect and the overall service so good More

by Jennytoy50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Clark
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Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

August 28, 2023

This is a nice facilities, I'm not giving a 5 star because service is so expensive. More

by hannahuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
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Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your review and visit. We are sorry that we did not provide the full 5 star experience we strive for and we appreciate your feedback regarding our costs. We are grateful for you and your business and thank you for choosing INFINITI of Lynnwood!

August 27, 2023

Quick and efficient routine car maintenance service. The waiting area is tidy and convenient. Recommended. More

by ipaoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
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Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

August 26, 2023

I was satisfied with everything , And Kyra was great, happy that I could get a loaner and use the coupon . I give Kyra a 5 star. Thank you. Margareth More

by Mkaldestad
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
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Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review. We are grateful for your business and happy that Kyra provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

August 25, 2023

I had the right headlight replaced in my 2008 Infinity and the job was done in a timely manner. More

by pamozanne72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

August 23, 2023

I went in for an oil change and they found a different problem. They took care of it promptly and completed the work before the date I was promised. My service guy Joel was fantastic. More

by eroueche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

August 23, 2023

Terrible service, lying people and I got duped out of $8,0000. Never, never again!! More

by capets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

August 23, 2023

It was really convenient and they did a great job. Ben made sure I was happy with the work. More

by kidsnbusy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review. We are grateful for your business and happy that Ben provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

August 22, 2023

Ben is great and I like working with him. There is not much else to say. More

by jdeuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Ben and our team to assist you. We are grateful for you and your business!

August 21, 2023

My experiences with the staff at Infiniti of Lynnwood have always been very pleasurable. They are friendly, quick and knowledgeable. More

by azrickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 07, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit.

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