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INFINITI of Hanover

Hanover, MA

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157 Reviews

2060 Washington Street

Hanover, MA

02339

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157 Reviews of INFINITI of Hanover

July 11, 2019

Good experience Friendly and finish work on time. My car was cleaned well. The sale person went through the equipment with me patiently. I gave 5 stars for the servic More

by CHOWLULU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason from the service , Adam DeCosta
Jul 11, 2019 -

INFINITI of Hanover responded

Thank you for your review! Glad you are so pleased with your experience here with the service team. Best Regards, Jennifer Romboldi, Customer Care Dept.

July 08, 2019

D benz Great service. In and out toot sweet. Was very pleased with the professional atmosphere. Was reassured with friendly approach. Felt confident with the More

by DAVEFAUXPRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Romboldi
Jul 08, 2019 -

INFINITI of Hanover responded

Thank you so much for the wonderful review. The customer service you received is what we strive for and work towards every day, thank you for acknowledging that. Warm Regards, Jennifer Romboldi Customer Care Dept.

July 01, 2019

Great dealership Made it very easy to get the car I wanted and when I was ready to buy. Very friendly staff Would come again for sure More

by JCADETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge. Chris , Erik Thompson
Jul 01, 2019 -

INFINITI of Hanover responded

We truly appreciate your business and your 5 *Star review. Glad your experience with us was a positive one. Wishing you many happy miles with your new vehicle. Warm Regards, Jennifer Romboldi, Customer Care Dept.

July 01, 2019

Great experience, highly recommend Excellent experience, it could not have been better. Victoria, Mark and Erik are the best. There was no sales pressure at all. Also, the dealership wa More

by MBCBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria and Mark, Erik Thompson
Jul 02, 2019 -

INFINITI of Hanover responded

Thank you for your glowing review! Happy to know that you received excellent customer care from Victoria and the team. We look forward to your next visit. Enjoy your new INFINITI! Regards, Jennifer Romboldi, Customer Care Dept.

June 28, 2019

Jason is a great asset to your dealership! Had a wheel problem under insurance was happy with time and service of insurer Jason got the new wheel great service! A word minimum really!? More

by P.STUBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 29, 2019 -

INFINITI of Hanover responded

Thank you for your rave review! I completely agree that Jason is an asset to our team. I'll be sure to forward your review to him. Regards, Jennifer Romboldi, Customer Care Dept. INFINITI of Hanover

June 27, 2019

Professional, and efficient Always am satisfied with my service and my car comes out excellent after having a detail. Jason is always there with a smile and he’s quick and accom More

by AMRoche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 29, 2019 -

INFINITI of Hanover responded

We appreciate your continued business and your review. Thank you for your time. Warm Regards, Jennifer Romboldi, Customer Care Dept.

June 24, 2019

Awesome Service and attitude and speed was great. Thank you gang. Your fast, pain free customer service was just great. Keep it up! Your clients appreciate i More

by bhv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Duffy, AnnMarie Mullaney, Adam DeCosta, Jennifer Romboldi
Jun 24, 2019 -

INFINITI of Hanover responded

Thank you so much for the 5*Star review! I'll be sure your forward your accolades along to the team. Regards, Jennifer Romboldi, Customer Care Dept.

June 24, 2019

Nice amenities really long wait Just needed an oil change and inspection-was there for 3+hrs and made the mistake of bringing my kids as I thought an hour maybe 1.5 More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Duffy
Jun 24, 2019 -

INFINITI of Hanover responded

Thank you very much for the feedback and letting us know that the waiting was excessive. I'm very sorry that we kept you and your kids waiting that long. If you could email me directly I would like to get some more details and though I can't make up for lost time I would like a chance to make it up to you. Regards, Jennifer Romboldi, Customer Care Dept. jennifer.romboldi@infinitihanover.com

June 24, 2019

Awesome Friendly people that listen to any concerns you my have and make sure everything you have asked are addressed throughly and Jason Dasilva is an a More

by ROBERTOVENTURA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dasilva
Jun 25, 2019 -

INFINITI of Hanover responded

We thank you for your time and your kind words on the review. I will most certainly let Jason know how much you appreciate his efforts. Warm Regards, Jennifer Romboldi, Customer Care Dept. INFINITI of Hanover

June 20, 2019

Made things right Jason desilva was great helped with issue and made things right offered a ride home explained what happened and corrected the error immediately. Great More

by MARIO.GRATTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason desilva
Jun 21, 2019 -

INFINITI of Hanover responded

Thank you for taking the time to share your feedback. Glad to hear your issue was taken care of. Jason is always here to help. Have a great day. Jennifer Romboldi, Customer Care Dept.

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