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INFINITI of Flemington (Ciocca)

Flemington, NJ

4.8
2,257 Reviews
Call Dealership (908) 782-6868
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204 US-202

Flemington, NJ

08822

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2,257 Reviews of INFINITI of Flemington (Ciocca)

October 04, 2022

Excellent service and superb customer experience every time I bring my car in for scheduled maintenance or tire/wheel warrant repair. More

by Infiniti9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Heyducek, Paul Hickman, Michael Daly
Report | Print
Oct 11, 2022 -

INFINITI of Flemington (Ciocca) responded

Infiniti9 - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 03, 2022

Service was good. Gave the vehicle on time and the problem was fixed. I am glad More

by Asha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hickman
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

Asha - We are so glad to hear Paul and our team did a great job. Thank you so much for sharing.

October 01, 2022

Great people and great customer service , very helpful and friendly. Process was quick and seamless More

by Asha
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, David Younan, Robert Presuto
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

Ahsa - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 01, 2022

Our experience at Ciocca at Flemington, NJ was excellent, thanks to our salesman Rob Wolf. Rob is a gentleman and from the beginning to the end, he helped us with everything. Rob definitely deserves 5star ra More

by FatihEsenboga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Younan, Rob Wolf
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

Faith - Thank you so much for sharing! We are so glad that Rob and our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 01, 2022

Car still having problems & the dealer indicated that this is normal for all 2023 model. More

by EALEMAO
Recommend Dealer
No
Employees Worked With
Paul Hickman, Michael Daly
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

EALEMAO - At INFINITI of Flemington, we take our customers' feedback very seriously. As my team mention after the road test with your vehicle and a similar 2023 model, it appears the noise that you are hearing is a result of the design of the vehicle. We are sorry that you are finding it disappointing as we always want our customers to be happy with their vehicle. Steve Kiley, General Manager, 908-782-6868, skiley@cioccadealerships.com

Oct 03, 2022 -

EALEMAO responded

I don't think you are listening to the same noise as i am. I was away for the past 3 wks & intend to get the car back in for diagnosis as i do not accept that the noise is a design feature. Best, Evo

October 01, 2022

The salesperson was Great! ! The manager was Bad. He could have give me more money for my trade that was very nice!! More

by dpkatch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Kiley, David Younan, Rob Wolf
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

Dpkatch - At INFINITI of Flemington, we are transparent at all steps of the buying process. As we explained, we use a variety of appraisal platforms, including KBB, Gales and NADA, to find the best trade in value for your vehicle. This takes into consideration the age, mileage, condition and general market value of your vehicle. We are sorry that at we couldn't offer more but know that we work hard to get the best price we can offer - Steve Kiley, General Manager, skiley@cioccadealerships.com, 908-782-6868

September 30, 2022

Had my car serviced at my favorite place, Infiniti of Flemington. As always I had a terrific experience. They did exactly as I asked and only what was needed. Never have been pressured into be anything I More

by Toms 15 Sentra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen the receptionist , Steve Kiley, Rob Heyducek, Michael Brandt, Paul Hickman, David Younan, Robert Presuto, Tom Ashforth, Cortney Callanan, Rob Wolf, Michael Daly
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

Tom - We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

September 30, 2022

AWESOME service. Took great care start to finish. A++++++ ! It’s like I am driving a new car again. More

by sandh1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

sandh1995- We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 30, 2022

Great experience. I did ask about a discount for oil change as my best friend gets them emailed., I was told they had no way to do that?? More

by DOTTIBOTTI8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall name
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

Dotti - Thank you for sharing. In the future, you will be able to find all our available discounts coupons on our website at https://www.infinitiofflemington.com/service/service-specials/

September 30, 2022

As always INFINITI of Flemington provided me with outstanding service for over 20 years. Great team that makes service a pleasure. More

by PWSTERN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hickman
Report | Print
Oct 03, 2022 -

INFINITI of Flemington (Ciocca) responded

We love hearing that no matter how many years our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

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