INFINITI of Escondido
Escondido, CA
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475 Reviews of INFINITI of Escondido
Easy and reliable All staff were very professional and willing to sold your issues with kindly manner. Facility was comfortable and clean enough for me to be relaxed All staff were very professional and willing to sold your issues with kindly manner. Facility was comfortable and clean enough for me to be relaxed More
Quote on additional work was extremely high Perry Infiniti quoted additional work that I did not have done on the order of $2500-$3000. I was not offered a written quote so have no idea how the Perry Infiniti quoted additional work that I did not have done on the order of $2500-$3000. I was not offered a written quote so have no idea how the quote was justified in the service depts mind. Contacted my usual mechanic. Quoting $800. I expect to pay a bit of a premium at the dealer and don't mind doing so. But I don't see any justification for the quote I received. Will not be coming back. More
Great service! Took excellent care of my car, and only recommended services that was necessary. Very personable and nice folks. Very thorough in making sure my car Took excellent care of my car, and only recommended services that was necessary. Very personable and nice folks. Very thorough in making sure my car stays in perfect working condition. Thanks! More
Outstanding service My vehicle had a rattling noise coming from overhead. It turned out that the roof rails are starting to come out from its mount. My service adviser My vehicle had a rattling noise coming from overhead. It turned out that the roof rails are starting to come out from its mount. My service adviser had to order a set of roof side rails to replace the factory installed set. Parts came in early as expected and my service adviser was able to schedule the vehicle the earliest time possible. I was provided a rental vehicle free of charge and repair was done earlier than promised. The quality of work was outstanding as the side rails appeared to be tighter than the original set. I was very happy with the service from Perry Infiniti. More
Easy process, great price Ian was fantastic to work with. I got a great price on my QX60 with minimum hassle. He personally delivered the car to me 45 minutes away - great se Ian was fantastic to work with. I got a great price on my QX60 with minimum hassle. He personally delivered the car to me 45 minutes away - great service!!! More
Great prices and great staff! It was a very no-hassle, honest experience which was important to me. It's a great car at a great price. Will definitely recommend this dealership. It was a very no-hassle, honest experience which was important to me. It's a great car at a great price. Will definitely recommend this dealership. More
Service with Dan is always easy. I did this service during my lunch break. dropped off car went and had some lunch and came back to pick up car. Minimal wait time. I did this service during my lunch break. dropped off car went and had some lunch and came back to pick up car. Minimal wait time. More
Easy and straightforward He was super helpful first time bringing my car in and did a complete check in. Got my oil changed fast and a nice little car wash to make it look shi He was super helpful first time bringing my car in and did a complete check in. Got my oil changed fast and a nice little car wash to make it look shiny! More
The tech made changes without owner approval I had synthetic oil in engine. Came in for oil change and tech put in regular oil without asking me. I was sitting right in waiting room and it was ea I had synthetic oil in engine. Came in for oil change and tech put in regular oil without asking me. I was sitting right in waiting room and it was easy to do. The history on my car shows synthetic oil, and the mechanic didn't check either. At check out, the tech is telling me about inspections and sign here, then asks for payment and im out the door. I found out after i left wondering why the bill was so low. I thought i had a great coupon or something. Now i have to go back and get the right oil. Another 2 hours there. More
Great Service! I had a great experience with the Perry Infiniti, the service manager Lindsey, and the service itself. I'm a happy customer, and a returning customer. I had a great experience with the Perry Infiniti, the service manager Lindsey, and the service itself. I'm a happy customer, and a returning customer. More