INFINITI of Escondido

Great experience. Had nail in tire. Guillermo Pineda took care of problem right away. It happened later in the day. But was taken care of. Always great service!! Prof Had nail in tire. Guillermo Pineda took care of problem right away. It happened later in the day. But was taken care of. Always great service!! Professional and timely. More

Buying a car I had a great experience from beginning to end, of course you have to realize they are a sales team and they are there to sell but if they promise to I had a great experience from beginning to end, of course you have to realize they are a sales team and they are there to sell but if they promise to do something for you ( like they did for me ), they take care of you with a smile on their face and great customer service. They make you feel good and at ease, thank you to everyone at Perry of Infiniti. ( I am sorry I do not remember all the names of the people who helped me out but everyone was great ) More

Excellent and professional service Highly recommend this service department. Dan is a pleasure to work with and he is very respectful of my time and needs. Thank you very much. Highly recommend this service department. Dan is a pleasure to work with and he is very respectful of my time and needs. Thank you very much. More

Service G37S Coup Great service though no display symptoms or check engine light for intermittent loss of power. Nonetheless service was thorough and performed replacem Great service though no display symptoms or check engine light for intermittent loss of power. Nonetheless service was thorough and performed replacement as I suggested in hoping to fix my car; spark plugs and drive belts More

Routine Service Oil change time and set the appt over the phone for the next day. All went as planned on time job complete and I even got a hot beverage while I was w Oil change time and set the appt over the phone for the next day. All went as planned on time job complete and I even got a hot beverage while I was waiting. Only reason I didn’t give it a five is the seating area is uncomfortable. More

Very accomodating I had an oil leak and needed to get in asap...they gave me an appt within an hour and on a very busy day they did a diagnosis soon thereafter...I was I had an oil leak and needed to get in asap...they gave me an appt within an hour and on a very busy day they did a diagnosis soon thereafter...I was able to pick up my car the following morning... More

Service Took my car in to have the electrical looked at they said there’s no issues.They offered to fix some other maintenance items but I chose to wait until Took my car in to have the electrical looked at they said there’s no issues.They offered to fix some other maintenance items but I chose to wait until we bring it in for the oil change next month. More

Excellent Service Every time I come in for service it’s clean, easy, and fast! Dan is always very knowledgeable about what my car needs and what needs to be done. Every time I come in for service it’s clean, easy, and fast! Dan is always very knowledgeable about what my car needs and what needs to be done. More

I'll be back! I love that when you drive onto the lot there is someone there to see how they can help. I had scheduled a service appointment and was escorted insid I love that when you drive onto the lot there is someone there to see how they can help. I had scheduled a service appointment and was escorted inside, shown where the customer lounge, coffee & snacks were located. My service writer, Evan, is extremely knowledgeable, very respectful of my time and had me out of the dealership right on time, with all the work completed. Even with my time constraints my car was spotless when I left! More

Appt for 2014 Infiniti with Guillermo I brought in my 2014 Infiniti for the 65000 mile check-up and also to have the air conditioning checked as it was not working properly on the driver's I brought in my 2014 Infiniti for the 65000 mile check-up and also to have the air conditioning checked as it was not working properly on the driver's side. Guillermo very efficiently handled the process, provided a loaner car for me to get to work and called me two or three hours ater to inform me that a couple of the fluids needed to be replaced. The process was seamless and I was able to return the rental directly to the Infiniti dealership. More