INFINITI of Elk Grove

Above and Beyond Alex went above and beyond. He answered absolutely every detailed question and went over all my concerns about the Q60 and my purchase. He worked w Alex went above and beyond. He answered absolutely every detailed question and went over all my concerns about the Q60 and my purchase. He worked with me from the beginning and patiently waited while I even shopped around. His patience and eagerness to help played a huge role in my final choice to buy the car. My transaction was a bit more tricky so other employees got involved to help with my purchase. The vehicle I wanted was very unique and required team work. That's exactly what everyone at Infiniti of Elk Grove came together and displayed. This was my second vehicle purchase at this dealership. The first purchase was a great experience and it played a big part in my decision making to buy another Infiniti. More

This car buying experience exceeded my expectations! Walking into the dealership, I was not very familiar with Infinity. Christian was professional, knowledgeable, and extremely patient with me from the Walking into the dealership, I was not very familiar with Infinity. Christian was professional, knowledgeable, and extremely patient with me from the time we met him through the purchase of the M37S. This was a smooth process from start to finish without any stress or pressure, and I absolutely love my new car! I highly recommend working with Christian at Infinity of Elk Grove! More

Fantastic customer service with our car purchase! This is my second purchase from Infiniti Elk Grove over the last 5 years replacing my old M35 with a M37. Christian Gonzalez was superb and very prof This is my second purchase from Infiniti Elk Grove over the last 5 years replacing my old M35 with a M37. Christian Gonzalez was superb and very professional. The experience was very smooth from the test drive to the signing. Thank you for taking care of us for our new car. More

Stephanie with Elk Grove Infiniti was fantastic to work wit! Stephanie was really great to work with! Don't let her age fool you, she is young but very confident! I would recommend her to any one of my friends Stephanie was really great to work with! Don't let her age fool you, she is young but very confident! I would recommend her to any one of my friends and family members! This was my 2nd in a row purchase from Infiniti and it will probably not be my last! More

Friendly and Knowledgeable! Christian Gonzalez was our Sales Consultant, he was professional, friendly and very knowledgeable of the the cars I was interested in. He also took t Christian Gonzalez was our Sales Consultant, he was professional, friendly and very knowledgeable of the the cars I was interested in. He also took the time to explain the the sales that were going on and the leasing program. I never felt pressured at any time to buy. I mentioned to him about the other cars I was thinking about purchasing and not once did he say anything bad about the other vehicles instead he informed us more about the Infiniti and the Dealership. I would definitely recommend Infiniti of Elk Grove and Christian Gonzalez! More

Great customer swrvice. Dealership was great, customer service was excellent. Stephanie Garcia was pheniminal...She was very friendly and has exceptional customer serve soul Dealership was great, customer service was excellent. Stephanie Garcia was pheniminal...She was very friendly and has exceptional customer serve souls. Could not be happier. More

Infiniti of Elk Grove is the BEST! The staff of Infiniti of Elk Grove are so friendly and helpful, especially Alex. He wasn't pushy or intrusive and was very patient, helping us find t The staff of Infiniti of Elk Grove are so friendly and helpful, especially Alex. He wasn't pushy or intrusive and was very patient, helping us find the perfect vehicle for our family. We felt very welcomed and comfortable through the whole process. We definitely recommend this dealership and will be coming back in the future! More

Great friendly thorough experience! I was helped by Stephanie at infiniti of elk grove, she is a very professional sales person as I was definatley a difficult customer. She showed me ev I was helped by Stephanie at infiniti of elk grove, she is a very professional sales person as I was definatley a difficult customer. She showed me everything car I wanted to see and that was a lot of vehicles as I'm very picky. She was kind and kept a great attitude with me throughout the whole process and made my experience better then most dealerships I have been too. Awesome customer service here with her and infiniti of elk grove all around. I would highly recommend if anyone is looking for a great car buying experience and isn't sure where to start. Infiniti of elk grove and Stephanie will get you into the car you want and will be patient with you throughout the entire process!! More

WOW just WOW I have to say this is best experience I've had at a dealership. I feel like I've made a life long friend in Tommy Davis! He definitely rolled out the I have to say this is best experience I've had at a dealership. I feel like I've made a life long friend in Tommy Davis! He definitely rolled out the welcome mat for me! Thank you for the amazing deal and outstanding service! More

I was very pleased with Peter and Alex. Very good customer service. I was able to switch and purchase my vehicle in 3hrs. I recommend both individuals for sales. Alex called to check on me a Very good customer service. I was able to switch and purchase my vehicle in 3hrs. I recommend both individuals for sales. Alex called to check on me after my purchase to make sure everything was ok. More