INFINITI of Elk Grove

Best Car Dealership I purchased a 2018 Q50 sedan today, thanks to the attentiveness of my service representative, Will Ng. We were able to decide on a vehicle within 30 I purchased a 2018 Q50 sedan today, thanks to the attentiveness of my service representative, Will Ng. We were able to decide on a vehicle within 30 minutes because was familiar what I was looking for, when I was ready to purchase. Based on the new pricing that takes away any room to negotiate, I would have walk away from the dealership if it warrant for my trust in Mr. Ng. More

Good service - not too pushy Appreciated that they let us shop and didn’t push to get us into a car we didn’t want. I actually enjoyed car shopping for once. Appreciated that they let us shop and didn’t push to get us into a car we didn’t want. I actually enjoyed car shopping for once. More

Outstanding Service Experience Ashley is an incredible service advisor. She listens to concerns, asks clarifying questions, looks up history of vehicle and records in writing, every Ashley is an incredible service advisor. She listens to concerns, asks clarifying questions, looks up history of vehicle and records in writing, everything. She details an approximate costs, approximate pick up time and states she will follow up throughout the day with updates. Ashley provided updates as promised and was spot on when my vehicle was ready. Upon picking up my vehicle, Ashley explained the work that was completed and addressed all of my concerns. In addition, she advised me of what I would need to do on my next service so that I can be prepared for when I make my next appointment. She is incredibly personable at the same time so professional. I would recommend Elk Grove Infinity and would assume all of the service advisors are as competent as Ashley. Victor, service manager, also checked in with me to see how my service experience went. Adding to my excellent experience. More

Best dealer experience ever! Mo was highly recommended by my brother in-law. Since we didn't have a car, Mo drove us home and went to Roseville to get us the white car we wanted. Mo was highly recommended by my brother in-law. Since we didn't have a car, Mo drove us home and went to Roseville to get us the white car we wanted. He's a super pleasant guy with a great personality! We got the car and the deal we wanted. Everyone at Elk Grove Infinity, Fritz too, made the sale go smoothly. More

Great People and Service We visited the dealership on a whim. Just wanted to see what they had in a used QX80. We toured the lot with no interruptions or salesperson follo We visited the dealership on a whim. Just wanted to see what they had in a used QX80. We toured the lot with no interruptions or salesperson following behind us. Which I really liked. As we started walking back toward our car Lee greeted us and asked if we had any questions. No pressure just friendly and helpful. When we came in to discuss a vehicle, Yasmin, the sales manager, welcomed us and thanked us for visiting. We had very specific purchasing terms and over 3 days Lee worked with us on meeting them. Francisco, the finance manager, was great and made lots of adjustments to get us to the numbers we wanted. Overall just a great experience and we have a car we love. Elk Grove Infiniti earned my business today and into the future. More

amazing customer service will helped us out with buying a car tonight and the experience was excellent he was helpful in helping with everything from looking at the cars to su will helped us out with buying a car tonight and the experience was excellent he was helpful in helping with everything from looking at the cars to suggesting other cars found just what we were looking for and in a awesome range the experience at elk grove infinity will definitely always stand out I highly recommend you stopping by on your next car shopping needs you will not be disappointed More

Buying my truck Will made it easy and stress free. He was able to answer all my questions and very flexible with my demands. I would recommend Will to any of my frien Will made it easy and stress free. He was able to answer all my questions and very flexible with my demands. I would recommend Will to any of my friends or family looking to purchase a vehicle in the future. More

What a great experience Mr. Cooper was very engaging, informative and friendly..He answered all my questions, was very thorough and supportive.I would like the wait time for Mr. Cooper was very engaging, informative and friendly..He answered all my questions, was very thorough and supportive.I would like the wait time for the finance would have been a little shorter. More

Took the stress out of car buying! This was our first experience buying from Elk Grove Infiniti. We were so impressed! Moh took all of the stress out of the whole experience with his kn This was our first experience buying from Elk Grove Infiniti. We were so impressed! Moh took all of the stress out of the whole experience with his knowledge of both the car buying process and the vehicle we were buying. He even through in his knowledge of the history behind the Elk Grove Infiniti. His customer service skills were outstanding as he confidently answered all of our questions and addressed our concerns, boosting our confidence in buying a car through a dealership. Thank you, Moh! And thank you to Francisco. We will spread the word! More

Great experience I am very happy that I bought my q50 at Infiniti of Elk Grove. Just had the first service done and the attention to detail was excellent! The customer I am very happy that I bought my q50 at Infiniti of Elk Grove. Just had the first service done and the attention to detail was excellent! The customer service made for a great experience. More