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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews

8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

March 31, 2022

Excellent job with keeping touch about the questions I had on asking my vehicle. Thank you More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Trenner
Apr 01, 2022 -

INFINITI of Elk Grove responded

Gary, Thank you for your review we are glad that you had a good experience with us. Happy Motoring!

March 31, 2022

I recently purchased a used Honda Accord from Infiniti Elk Grove,CA. It was absolutely the best buying experience l ever had for a long time. Jim Trenner the sales consultant was terrific in answering all More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Yassin, Jim Trenner
Apr 01, 2022 -

INFINITI of Elk Grove responded

Tommy, Thank you for the five-star review, we are so glad that Jim made this an enjoyable experience for you. Thank you for driving to come to see us we look forward to having a long-lasting relationship with you. Happy Motoring!

March 20, 2022

Jim was great! Best personality, and super helpful. Would buy all my cars from him for sure! More

by Em
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Jim Trenner
Mar 21, 2022 -

INFINITI of Elk Grove responded

Thank you for your five star review! We are so glad that Jim was able to make this a great experience for you! Happy Motoring!

March 19, 2022

Mike, wilson and moh were fantastic and exceptional! This was my first time buying a car. They were honest and I saw they looked for my best interest for me and my family. I would highly recommend that More

by jeremy rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Michael Nelson, Hope Werner
Mar 21, 2022 -

INFINITI of Elk Grove responded

Jeremy, Thank you for sharing your experience of Mike, Wilson, and Mohamed. We are so glad that they made your experience exceptional. We look forward to a lasting relationship with you!

March 17, 2022

Good service and always friendly. Appointments can be a bit in the future, but always generated well. More

by gredassoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Richey, Xavier Bryson
Mar 18, 2022 -

INFINITI of Elk Grove responded

Thank you for the five star review! Happy Motoring!

March 16, 2022

Jim, Michael and Yasmin helped me a lot. They are so nice and patient! Thank you More

by huizeyang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson, Jim Trenner
Mar 16, 2022 -

INFINITI of Elk Grove responded

Thank you for the five star review! We are so glad that Jim, Michael and Yasmin were kind and patient. Happy Motoring!

March 10, 2022

Ashley was very personable and explained every step of the service. Everyone was friendly as well. More

by Ike3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Richey
Mar 10, 2022 -

INFINITI of Elk Grove responded

Thank you for giving Ashley a 5-star review. We are so glad that you had a clear and simple time with her. We are excited to continue our relationship with you.

Mar 10, 2022 -

Ike3 responded

You are welcome

March 04, 2022

Hope, the service manager, and her team made my recent service experience amazing. The service of my vehicle was quick and yet detailed to ensure no other problem arose. Hope kept an open communicatio More

by Ivy101417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Richey, Hope Werner, Xavier Bryson, Yolanda Abner
Mar 07, 2022 -

INFINITI of Elk Grove responded

Ivy, Thank you for sharing your positive experience with Hope and our INFINITI Elk Grove service team! We love providing truly exceptional service to you and all our clients. Wishing you many more happy miles until we see you next.

March 02, 2022

Very professional and didn't play games when it came to negotiations. Our salesperson Jim made the experience enjoyable More

by jennifer_vigil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Trenner
Mar 04, 2022 -

INFINITI of Elk Grove responded

Jennifer, Thank you for taking the time to share your positive experience with Jim. We truly appreciate your business. Don't forget to take advantage of your first included oil change at our Nissan or Quick Lube location when you're ready!

February 21, 2022

I'm 7 1/2 months pregnant and was in urgent need of a new car because someone hit my previous car, totaling it. I was so stressed out going into this, but this was by far the best car buying experience I ha More

by Jessica F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Charly Peoples
Feb 23, 2022 -

INFINITI of Elk Grove responded

Jessica, Thank you for the opportunity to earn your family's business. We are so happy Charlie exceeded expectations and made the process so smooth. We just love seeing families come in to find the perfect fit. Wishing you a smooth birth and many happy miles with your little family.

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