INFINITI of Clarendon Hills

A Great Experience purchasing a new car This is an excellent dealership to do business with They are direct and to the point. They do not use pressure tactics like in other dealers. You can This is an excellent dealership to do business with They are direct and to the point. They do not use pressure tactics like in other dealers. You can make your decision at your own pace. Especially helpful were the salespeople Gary and Katty. They were wonderful! They did everything possible to make my experience a great one and they succeeded! More

Painless So I found the Q60 red sport I wanted. With a call and a short period time in the offices I had my car. The sales department is very helpful, even of So I found the Q60 red sport I wanted. With a call and a short period time in the offices I had my car. The sales department is very helpful, even offering a curiosity vehicle to get a lunch while they made my second key fob. I’d highly recommend this location. This was my fourth Infiniti purchase and buy far my best experience, I know where I’ll be looking when I pick up my fifth. More

Excellent Service by Dealer Bill Harris Bill was most helpful when we were purchasing a car. He was efficient when processing the deal along with having a great sense of humor. The next day Bill was most helpful when we were purchasing a car. He was efficient when processing the deal along with having a great sense of humor. The next day I had to call regarding a separate question and he took the time to assist me. More

Treated an out of towner well I live 3 hours from the dealership and in a different state. I also purchased a used GMC Yukon XL (not an Infiniti). I initiated contact by clicki I live 3 hours from the dealership and in a different state. I also purchased a used GMC Yukon XL (not an Infiniti). I initiated contact by clicking a button on cars.com. Gary Muller called me within a few hours and was excited to share as much as he knew about the vehicle. Over the next day or two we spoke a few more times and as I was VERY interested and out of state, Gary offered to put a hold on the vehicle for me for a small and refundable down payment. I was really thrilled that they were willing to hold it up to a week as I was going to need to take time off of work to drive down. Gary also indicated that he was the web manager and said that Andreas was the person I would be working with. Over the next few days I spoke with Andreas once or twice to learn more about the vehicle and we decided I would head down on Friday. Andreas assured me that the car was already washed and if they had to move it outside for any reason (very snowy week) that he would have them wash it again.While driving down, I texted with our ETA. Andreas informed me that he was hung up at reserves (thanks for your service Andreas!) and I would instead be working with Steve Johnson. We arrived, met Steve and headed out for a test drive. Steve didn't know that much about the features of the vehicle, which I somewhat expected, being that it was a GMC, but he was a great tour guide. After the test drive, we hit the office for some haggling. I enjoyed working with Steve, and we didn't ask for much as we were already pretty happy with the sale price, but inquired about getting some new headphones for the rear seat entertainment. Steve could have been more accommodating with that request, but overall...solid guy to work with. While we were in Steve's office, Gary stopped in to introduce himself, which I thought was pretty cool and Andreas also made it back from reserves and introduced himself as well. Took about 3 hours to get thru everything. Solid team. Nice dealership. And happy with the price we got. Love our Yukon XL! More

Wonderful car buying experience Listened to what I was looking for and I was able to shop for a SVU that met my needs with no pressure. Wonderful customer service. Listened to what I was looking for and I was able to shop for a SVU that met my needs with no pressure. Wonderful customer service. More

Modern car-buying experience...simple! I found the car I wanted online at Infiniti of CH after searching for a few days. It was the right model with the desired option packages and price po I found the car I wanted online at Infiniti of CH after searching for a few days. It was the right model with the desired option packages and price point. After reaching out to the dealership to confirm options and availability, I made an appointment to test drive the car. Once I arrived at the dealership, Bill M, Gary M, and Garret S took good care of me. Needless to say, I drove out of the deanship with the vehicle. I appreciate their commitment to service and integrity. I received a top notch vehicle with even better service from the staff at Infiniti of Clarendon Hills. More

Quick and painless I’ve been looking for a Q50 for a long time and coming to the dealership I met John and he helped put me in the car I’m in today. John stayed true to I’ve been looking for a Q50 for a long time and coming to the dealership I met John and he helped put me in the car I’m in today. John stayed true to his word and did everything he could for me and didn’t make false promises. I bought the car a week ago and everything has been going well. There is one issue that was claimed to be resolved but hasn’t been and it upset me but the sales aspect was wonderfully handled. More

Excellent, personable experience. From our initial online contact with Gary Muller, to the test drive and conversation with salesman Rishi Nath, to the genial and painless financial pr From our initial online contact with Gary Muller, to the test drive and conversation with salesman Rishi Nath, to the genial and painless financial process with Jake Lubinski, to the final handoff of the vehicle with a very comical Alan Timmerman who really tied everything together......we couldn't have asked for a better experience. Everyone was very warm, friendly, and extremely helpful. They took all headaches out of the mix and turned it into a pleasant affair. Would definitely recommend! More