INFINITI of Clarendon Hills

Infiniti of Clarendon Hills was the easiest and smoothest car buying experience I could have asked for. Not only was my Certified Pre-Owned Infiniti Q50 the most affordable in the entire midwest, but the cus car buying experience I could have asked for. Not only was my Certified Pre-Owned Infiniti Q50 the most affordable in the entire midwest, but the customer service between Bill Mullarkey, Rishi Nath, and Joe Belmonte was fantastic. Easy 5-star review, I would recommend Infiniti of Clarendon Hills to anyone searching for their next vehicle. More

Please let me start by saying in all my years of buying cars, I NEVER, EVER wasted my time "rating" any particular salesperson or dealership. I expect competent, honest and straightforward customer service cars, I NEVER, EVER wasted my time "rating" any particular salesperson or dealership. I expect competent, honest and straightforward customer service from the get-go, or I will just flat out leave. Why rate someone for just doing their job? The team I dealt with at Infiniti of Clarendon Hills must be commended. Infiniti Corporate should clone these people! From my initial greeting, to driving away 5 hours later, I was certainly overwhelmed every step of the way. From salesman Bill Mullarkey, to the finance guy Jacob Lubinski, to the pre-owned manager Joe Belmonte, I was literally treated like a King. Bill worked tirelessly to find me the perfect car from inventory, even running to their off site lot to find the exact car my wife wanted. My wife kept changing her mind, but Bill did not waver or show any signs of stress or aggravation dealing with a difficult customer. Joe Belmonte appraised my car and gave me an excellent price on my trade-in. I took his first offer without even negotiating because it was much higher than expected or warranted, to be honest. I couldn't believe it...He was just professional. Period. Once we got to finance, even with 2 more deals to close behind mine, Jacob took his time and answered every stupid question my wife had. Many times doing the actual purchase in financing can be a UFC fight. Not with Jacob. No high pressure sales whatsoever which was very appreciated. I had come in pre-approved for financing but he actually beat my credit union rate. That has never happened to me in 30 years of car buying. He explained everything we inquired about in detail, from a new car warranty, to maintenance contracts, to a wheel and tire warranty. Nothing pushy. Just honest answers and honest pricing to get the final number where we needed to be. The car was filthy from sitting in the snow and ice for weeks, but Bill Mullarkey made sure that baby was sparkling driving off. The dude even personally used windex and some kind of spray shine even after the car was "new purchase detailed" when we were in finance. Who does that...? Weeks later, I'm still in shock how great this dealership made the whole buying experience. Like I said earlier, I never rate anything online. But, I just had to express my sincere gratitude in this case. First time ever in my life I did not leave the dealership feeling like I had been in a street fight. I will never buy another car from another dealer as long as I live. It is still tough sledding out there with Covid negatively impacting businesses and livelihoods, etc. If you are in the market for a new or pre-owned vehicle, give these guys and gals at Infiniti of Clarendon Hills a chance to earn your business. You will not be disappointed! Dave A, Naperville. More

The service was great and on point. I will most definitely recommend Bill to family members. Bill was very informative and helpful. I appreciate the great service I received. definitely recommend Bill to family members. Bill was very informative and helpful. I appreciate the great service I received. More

I bought a used toyota from this dealership. I worked with Jeff Zeitler. It was a very nice car for a good price. I will come back in a couple of years and upgrade to an Infiniti. with Jeff Zeitler. It was a very nice car for a good price. I will come back in a couple of years and upgrade to an Infiniti. More

Jeremy is a hard worker, reliable, and a true asset to this company. Would not have wanted to buy from anyone else. He had my back on every question I sprung and made sure I was happy. this company. Would not have wanted to buy from anyone else. He had my back on every question I sprung and made sure I was happy. More

Jeremy Rendon was very professional and friendly. He was very helpful and very knowledgeable about the car and all the buttons and displays. He was very patient and answered all my question even though we very helpful and very knowledgeable about the car and all the buttons and displays. He was very patient and answered all my question even though we spent about 15 minutes sitting in the car even before we left the lot due to all my questions about it’s operation. It took awhile to complete all the paperwork and in fact he stayed about 1.5 hours past closing to get it all completed. When I need to buy my next car I would definitely ask for him by name and deal with him.since doing this review I was contacted by both Lisa and Jeremy just to be sure everything was going well and that I still was happy with not only the care but the attention I received from them as well. I appreciated the follow up and concern they expressed that I was still happy with everything after the fact. More

Lisa krop was a pleasure to work with very nice and very helpful made it easy.. She answered all my question fast amd made me feel welcomed.. I would recommend her to all my friends and family helpful made it easy.. She answered all my question fast amd made me feel welcomed.. I would recommend her to all my friends and family More

All was good except that I did not appreciate the assumption that I would take the extended warranty. It was already added to the financial documents when I was presented with them. I don't feel th assumption that I would take the extended warranty. It was already added to the financial documents when I was presented with them. I don't feel that was right. The rest of the sales process was more than satisfactory. More

I have purchased 3 vehicles from Infiniti of Clarendon Hills and Bill Mullarkey and would highly recommend them! Bill has been a pleasure to work with throughout the years and has made the car buying exp Hills and Bill Mullarkey and would highly recommend them! Bill has been a pleasure to work with throughout the years and has made the car buying experience much less painful than other dealerships I've dealt with in the past! I will continue to purchase and lease vehicles from Bill Mullarkey and Infiniti of Clarendon Hills for the reasons mentioned above. I've also had a great experience working with the finance and management, all great people. Sincerely, Rich Pietroske More

Dealing with Bill was a pleasure. He was very knowledgeable and trustworthy. The service is fantastic. I will definitely get my next car from him. knowledgeable and trustworthy. The service is fantastic. I will definitely get my next car from him. More