INFINITI of Clarendon Hills

I am an Infiniti car owner from Chicago and drove down to the dealership to visually inspect an SUV that I found on their website. Visits to 3 different dealers left me with a deflated feeling of being pushe the dealership to visually inspect an SUV that I found on their website. Visits to 3 different dealers left me with a deflated feeling of being pushed for a hard sale and impatient sales associates. The mindset during the drive to Clarendon Hills Infiniti was to check out the SUV I was interested in and if that didn’t work, I was driving to one more Infiniti dealer and then move to the next brand. Let me say that I bought the QX60 SUV at the Infiniti of Clarendon Hills dealership. Joe F (the manager) had assigned Bauti Yardbrough (sales associate) to work with me on exploring SUV options. Bauti is a Five star plus individual! There was no push or hard sell from Bauti. If anything, I was put at ease with his calm demeanor when asked a question. Bauti and Jacob (financial manager) provided the exceptional experience of buying a car. They gave their time to explain what one gets when buying a used car, what options I had as a buyer. This experience is what made me compare my first Infiniti new car purchase at a different dealer. This time I walked away with more than a car but a friendship for future purchases. I would encourage anyone looking for a car to come here and ask for Bauti. You would be in good hands. More

Very patient and friendly during the sale process. Would highly recommend people to visit and ask for him Would highly recommend people to visit and ask for him More

Tremedous dealership. Eddy Lindt was fantastic and worked to ensure my car buying experience was pleasurable. All deadership employees left me with a positive, memorable Eddy Lindt was fantastic and worked to ensure my car buying experience was pleasurable. All deadership employees left me with a positive, memorable experience. Very knowledgeable staff. More

Lisa did a great job of getting me the car I wanted would recommend anyone to go here ! recommend anyone to go here ! More

My experience purchasing a new vehicle though Infiniti of Clarendon Hills was very seamless and pleasurable. The staff was extremely accommodating and receptive to the needs and questions I had at the time o Clarendon Hills was very seamless and pleasurable. The staff was extremely accommodating and receptive to the needs and questions I had at the time of purchase. My thanks to Bailey Dohl for setting up time to meet for a viewing, and to John Mekhiel for his exceptional service during the test drive and purchasing process, aiding further with any questions once the sale was complete. I recommend this team to anyone searching for a new or pre-owned car. More

Informative, patient and humble. We came in to the dealership as walk-ins and felt welcomed immediately by Eddy and the dealership. I would recommend him to anyone looking for a new We came in to the dealership as walk-ins and felt welcomed immediately by Eddy and the dealership. I would recommend him to anyone looking for a new vehicle in the future! More

Love my SUV. Thanks Lisa Krop and team. Look out for Lisa, she listens to you. Thanks Lisa Krop and team. Look out for Lisa, she listens to you. More

BILL MULLARKEY was very helpful and knowledgeable about the vehicle I was purchasing. I would definitely do business with him again and refer people to this dealership. I was happy and satisfied with my pu the vehicle I was purchasing. I would definitely do business with him again and refer people to this dealership. I was happy and satisfied with my purchase. More

My 1996 Infiniti was in an accident. I talked with Lisa about the pros and cons of keeping it or getting another car. She made me feel secure that I would get the best price and servic I talked with Lisa about the pros and cons of keeping it or getting another car. She made me feel secure that I would get the best price and service with her when I'm ready. I've kept it for now but I know that when I'm ready Lisa will take care of me very well. She was very helpful, caring and had a lot of knowledge. More

I hope this email finds you well. I wanted to take a moment to express my utmost appreciation for the exceptional customer service provided by Lisa Krop from your Clarendon Hills deal I wanted to take a moment to express my utmost appreciation for the exceptional customer service provided by Lisa Krop from your Clarendon Hills dealership. Throughout my recent car purchasing experience, Lisa's exemplary qualities stood out. She was incredibly responsive, attentive, thoughtful, knowledgeable, and maintained the utmost professionalism. Her dedication to ensuring a positive customer experience played a significant role in my decision-making process. Initially, I was specifically looking to purchase the Luxe version of the QX60 vehicle. However, Lisa's personal and professional touch made a lasting impression on me. Her commitment to providing exceptional customer service convinced me to consider the sensory trimmed version of the QX60. Ultimately, I decided to invest a few extra dollars to acquire the sensory version, a choice I am truly delighted with. Moreover, I wanted Lisa to know that her outstanding assistance influenced me to cancel my order for a 2024 Cadillac Lyric and opt for the QX60 instead. Her ability to cultivate a positive rapport and go above and beyond to meet my needs is truly commendable. Lisa, you truly rock! Your dedication to customer service and personal touch are exemplary. I have no doubt that your future holds great success, and I encourage you to continue making a difference with your exceptional skills. Once again, I would like to extend my heartfelt gratitude to Lisa and the entire team at your Clarendon Hills dealership. The experience I had with Lisa reaffirms my faith in your dealership and makes me confident in recommending your services to others. Thank you for your time, and I wish you all continued success. Sincerely, Maceo More