INFINITI of Clarendon Hills

Infiniti of Clarendon Hills always puts the customer first! I have been a customer of Infiniti of Clarendon Hills since October, 2015, and I can assure you I will continue to be a customer for many years to com I have been a customer of Infiniti of Clarendon Hills since October, 2015, and I can assure you I will continue to be a customer for many years to come. Infiniti of Clarendon Hills makes every experience, from sales, aftermarket sales, service, and parts, a great one! I was first introduced to Infiniti of Clarendon Hills through their aftermarket sales team, as they had an unbeatable offer for adding a cellular remote start system to my car. After scheduling the appointment for the remote starter installation, I realized that I would also need my 15,000 mile service completed around that same time. After bringing this to the attention of the aftermarket sales team, they introduced me to one of their award-winning service consultants, Anna Chmielewska, who worked with them to coordinate the remote starter installation and 15,000-mile service. Everything was seamless, and I vowed to be a return customer. Their dedication to providing their customers with the best experience imaginable couldn’t be more apparent and genuine. Shortly thereafter, my mom was in the market for a new car. She loved my Q50 and decided to buy her own. After hearing about the great experiences I’ve had at Infiniti of Clarendon Hills, she decided to purchase her Q50 from them without hesitation. Eric Eckert, our Sales Consultant, made the car buying experience a breeze. From the start, Eric was eager to work with us and wrote up a fantastic deal on a new Q50. There was no haggling or back-and-forth on any of the pricing; they amazed us with their first offer. Both Eric and our finance manager ensured that the rest of purchase process went smoothly and accommodated all of our needs. My mom and I have continued to bring our Q50s in to Infiniti of Clarendon Hills for service for the past three years, and to put it simply, Anna continues to exceed our expectations each and every time. After a car accident, I was in the market for a replacement car, as my 2015 Q50 was in a total-loss accident. Once again, Eric was happy to take care of me and ensured the heartbreaking experience of replacing my 2015 Q50 was as easy and effortless as possible. Before arriving at Infiniti of Clarendon Hills, Eric had a 2018 Q50 with all of my desired features ready to go and had most of the financing details worked out. Once again, I was provided with an amazing offer without any haggling or negotiating. I had a great experience working with Jacob, another business manager, as well. Both Eric and Jacob demonstrate the utmost care for their customers. I am grateful for the opportunity to work with Infiniti of Clarendon Hills, and look forward to working with them in the future. More

2018 QX60 My experience w Andreas was incredible. He was knowledgeable, professional and honest. The level of customer service was impeccable. Would recommen My experience w Andreas was incredible. He was knowledgeable, professional and honest. The level of customer service was impeccable. Would recommend him and the dealer to anyone in market for an Infiniti. More

I love my Infiniti's Having purchased Infiniti's for a long time I have found Infiniti of Clarendon Hills to be the very best auto dealer I have come across. Bob Polanek, Having purchased Infiniti's for a long time I have found Infiniti of Clarendon Hills to be the very best auto dealer I have come across. Bob Polanek, Joe Fruzyna, and the entire staff are just plain excellent. We just purchased our 2nd QX70 and last year a Q50. I have other dealers closer to me and my wife but Infiniti of Clarendon Hills is worth the drive. Thanks Everyone, Mike and Anne Sherwin More

"Exceptional Service!" Infiniti of Clarendon Hills is committed to excellent service! I purchased my first Infiniti back in 2012 and I worked with Adam at the time. He was s Infiniti of Clarendon Hills is committed to excellent service! I purchased my first Infiniti back in 2012 and I worked with Adam at the time. He was such a pleasure to work with and the service was impeccable. I stopped in the other day to get an oil change and decided to take a look at the new cars on the showroom floor and I met Steve Johnson. Once again I received EXCEPTIONAL service! Steve was very pleasant and professional. The same goes for Jacob Lubinski, he was a pleasure to work with as well. Due to the level of service I receive from Infiniti this is why they earn my business. A big THANK YOU to Steve, Jacob, Joe and the rest of the crew at Infiniti of Clarendon Hills! Great job!!! More

Great experience and professional staff I purchased my Buick Encore from Infiniti. I was looking to purchase an Encore but I did not have any luck until I notice my car listed on Infiniti o I purchased my Buick Encore from Infiniti. I was looking to purchase an Encore but I did not have any luck until I notice my car listed on Infiniti of Clarendon Hills site. I called and spoke with Mr. Steve Johnson. He was professional and answered all questions that I had about the car. Mr. Johnson was warm and kind. It was a pleasure working with him. I have appreciated his follow up calls since my purchase to ensure that things are going well with my car. I would highly recommend Mr. Johnson to others that are interested in purchasing a car. More

Steve Johnson We had the best buying experience because of Steve. He took the time to find the perfect car to suit our needs and got the best deal for us. We were We had the best buying experience because of Steve. He took the time to find the perfect car to suit our needs and got the best deal for us. We were never frustrated because he was able to answer every question we had including the pesky “How did you get that number?” question. He was able to break everything down for us to the penny. We never felt any pressure and enjoyed his personal approach to getting the sale done. We appreciated the phone calls because email can be so confusing at times especially when you are talking about rates, percentages etc... We are enjoying or new car and have already recommended Steve to our friends and family. More

Every one work very hard to accommodate me John Mekhiel did a great job from day one, demo the car and explained all features. Work very hard to keep me from going somewhere else to buy this ca John Mekhiel did a great job from day one, demo the car and explained all features. Work very hard to keep me from going somewhere else to buy this car. Very professional throughout. Thanks John More

Great Experience, Great Deal! Bill Mullarkey patiently spent almost a whole Saturday with us, took the time to understand what we wanted, and got us into a beautiful new QX30. We Bill Mullarkey patiently spent almost a whole Saturday with us, took the time to understand what we wanted, and got us into a beautiful new QX30. We had a QX60 near the end of its lease and Clarendon and Infiniti got us out early without penalty. We don't even live near Clarendon Hills, but they had the best selection of QX30s on-line so we took a drive, and were not disappointed! More

Great, no pressure buying! I walked in to check out the new Infinity trucks and met Bill Mullarkey. He took me on a test drive and knew everything about the car and it's featur I walked in to check out the new Infinity trucks and met Bill Mullarkey. He took me on a test drive and knew everything about the car and it's features. He was a no pressure, knowledgeable and friendly sales person! More

Professional and pleasant An outstanding experience with Andreas..responsive , knowledgeable and so courteous.. Not a typical dealership type of experience..will send my frien An outstanding experience with Andreas..responsive , knowledgeable and so courteous.. Not a typical dealership type of experience..will send my friends to Andreas without any hesitation.. Proud of his military service. ..i noticed ..he didn't bring it up.. More