INFINITI of Clarendon Hills

Shopping experience was great overall, mostly due to who I was working with. Eddy Lindt was great. Very happy with the car. For the "#1 Infiniti dealership in the country" I expect the best car buying ex I was working with. Eddy Lindt was great. Very happy with the car. For the "#1 Infiniti dealership in the country" I expect the best car buying experience I will ever have, but here are some things that could be improved: - I arrived at 2pm and did not drive off the lot until 5:30pm and I spent most of that time sitting around in the waiting area. - They give you the usual deal, trying to sell you extended warranties and diamond coatings, etc. When you say no, they'll throw some shade, but nothing much more than used car salesmen will typically do. Just push through that and you'll be fine. - No flexibility for negotiation at all. This is a trend I don't enjoy in dealerships today, but that's how it is. They said the car I bought was aggressivley priced, but it was not. I did extensive research on this particular car, and it was in the upper range for that make, model, year, and mileage. I still bought it as I knew what I was paying for. But they also put a 'KBB price' on their website to make it look like you're getting a great deal and markdown, but you're not. At the end of the day, I knew I was paying for a CPO vehicle from a luxury car dealer, so it was going to be more expensive. - ACH wire transfers seemed to be cutting edge technology for this dealership. They were expecting a paper check for my down payment and seemed a little surprised that I was going to do a wire transfer. Being unequipped to handle standard technology was unexpected, especially for a "luxury" buying experience. Overall, my experience is that buying a used car will always be a somewhat painstaking process, but of the terrible experiences I could have had, this was far from the worst. Do your research and know what you're getting into. You will pay more at this dealership guaranteed, but just know that going in. More

Things went well. My only gripes are I drove from out of town with an appointment, and it still took two hours to finalize paperwork. When I was doing my final signing My only gripes are I drove from out of town with an appointment, and it still took two hours to finalize paperwork. When I was doing my final signing, the sales associate going thru my Docusign paperwork took a phone call in the midst of signing and was very clearly not an emergency. This was quite disrespectful and showed that he no longer valued my time because I was already committed. Perhaps picky, but coming from a business professional with similar duties, I would never imagine doing this with one of my customers, much less one making a substantial purchase such as this. Eddy was great, a little pushy for me to do a video, (which I may have been more apt to do if my time felt valued). More

Deceptive advertising! Bought a used car that the dealership advertised as having done through their 167 point inspection process. Drove 400 miles to purchase the car. C Bought a used car that the dealership advertised as having done through their 167 point inspection process. Drove 400 miles to purchase the car. Car had an issue that should have been caught in an inspection. Purchased the car anyway, with the dealership saying they would fix the issue in a few days and ship the car to me. It took over 30 days to fix. They were never able to provide an inspection report for the car, and I found other issues after the car was delivered that also confirmed no inspection was done. Sales was poor with communicating repair status to me. Would NOT buy from this dealership again. More

Ali our salesman worked hard to get us an acceptable deal. This is my 3rd Infinity and i'll definitely buy a 4th when the time comes deal. This is my 3rd Infinity and i'll definitely buy a 4th when the time comes More

What a pleasure working with Eddy. Im so happy to meet this musician dude. But he make my date showing me this beautiful qx50 suv I'm so happy. Looks so nice and ready to go no need to Im so happy to meet this musician dude. But he make my date showing me this beautiful qx50 suv I'm so happy. Looks so nice and ready to go no need to do anything but driving it so let's Eddy. Thank you very much for your help you the best, keep it going. Also thank you to Joe Belmonte More

We had an outstanding experience at INFINITI of Clarendon Hills, and I can't recommend them enough! A huge shoutout to Eddy Lindt for making the entire process so enjoyable. From the moment we stepped in, he Hills, and I can't recommend them enough! A huge shoutout to Eddy Lindt for making the entire process so enjoyable. From the moment we stepped in, he was incredibly knowledgeable and attentive to our needs. The entire buying process was smooth, transparent, and stress-free. If you're in the market for a new car, I highly recommend working with Eddy, you won’t be disappointed! 5 stars all the way! More

My car buying experience was quick, efficient and easy. I would definitely buy another car at this dealership. I would definitely buy another car at this dealership. More

I bought a used car here. The experience was very comfortable and relaxed. Expect the normal sales tactics but without pressure. I received only one page of my warranty do The experience was very comfortable and relaxed. Expect the normal sales tactics but without pressure. I received only one page of my warranty document which had me concerned but Jimmy quickly sent me the complete document. You can buy a car here with a feeling of trust in the car and dealer. More

Jimmy Mac helped to give me exactly what I wanted. .. and he is a nice guy! .. and he is a nice guy! More

I recently purchased a QX50 from this dealer. I worked with a new sales person named Ali and Jeremy. Ali was very easy to work with and did a great job of answering my questions and addressing a I worked with a new sales person named Ali and Jeremy. Ali was very easy to work with and did a great job of answering my questions and addressing any concerns I had. The sale process was very smooth. Jeremy and Ali both helped move the purchase process along in a very friendly manner and helped meet my needs. More