INFINITI of Cincinnati

Dan in service is awesome! Always takes care of the customers. Good experience all around. Always takes care of the customers. Good experience all around. More

I recently bought a QX50 as well as had my QX55 serviced for a punctured tire. The service department got me in ASAP and even did some routine maintenance (oil/tire rotation) while they had it up. I really for a punctured tire. The service department got me in ASAP and even did some routine maintenance (oil/tire rotation) while they had it up. I really appreciate the very fast, very courteous and expert service. I've bought 4 cars from this Infiniti dealership. Top notch people in all areas. I am bad with names and can't remember each person I interacted with. The Service guys on the QX55 were excellent. The Sales guys on the QX50 were also excellent. My next car purchase will be another Infiniti from this dealership. More

We had an outstanding experience at Infiniti of Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalis Cincinnati. They were the only dealership we visited that truly seemed interested in our business and treated us with a high level of professionalism, respect, and courtesy throughout the entire process. James Tatum is an outstanding sales professional. He was the first salesperson to call us and wanted to actually earn our business. He was extremely friendly, helpful, and energetic from the very start. We were going to buy a Lexus and were just thinking about Infiniti as a second choice. James made us change our mind and was heavily invested in the sale as well as making sure we had what we requested. Darrin Penrod did an excellent job of supporting the sale and discussing the financial arrangements. Darrin did something no other dealership did, which was followup during the sale and actually evaluate the numbers after we visited. No other dealership followed through on what they said there going to do after we left, except Darrin. Darrin was also very professional and friendly, always greeting us ever time we came to the dealership making us feel welcome and appreciated. Darrin also followed up with a nice phone call after the sale reminding us they are there for us whenever we need them. Both Darrin and James were unique in that they never made us feel like we were buying the lowest cost vehicle they sell. In fact, the opposite was true. They must us feel like we were purchasing their most expensive vehicle. This was exactly the opposite of the experience we had at other dealerships. Finally, on the day we picked up the car, the other staff were just as great. Derek Ogletree, Ryan Thompson, and Javion Cook all assisted and were extremely professional and helpful. We have purchased several vehicles throughout our life and visited numerous dealerships. None have been better than Infiniti of Cincinnati. We would not hesitate to purchase another vehicle from them, look forward to having our vehicle serviced there, and would recommend them to anyone. More

They fit me into the schedule bc I had waited months for a replacement key. It was a super busy day in the service area and they were still very gracious to me. Evan told me the expected wait time and they a replacement key. It was a super busy day in the service area and they were still very gracious to me. Evan told me the expected wait time and they were spot on. Even washed and vacuumed my car! More

Checking in was quick. The attendant was friendly. Spoke with me before I left to go to my car. The attendant was friendly. Spoke with me before I left to go to my car. More

Services personnel was very professional and were able to take care of the maintenance of my car without prior appointment. take care of the maintenance of my car without prior appointment. More

Javion was excellent. I will recommend him to anyone wanting to buy a car at this dealership. I will recommend him to anyone wanting to buy a car at this dealership. More

Grateful to have the attention of Greg when I run into a problem and he is quick to respond. problem and he is quick to respond. More

We bought a JX35 Infiniti in 2013. Ever since we have regularly valet services to that car dealership for oil changes and tuneup etc. They have always excellent, Quick, very trustw Ever since we have regularly valet services to that car dealership for oil changes and tuneup etc. They have always excellent, Quick, very trustworthy and professional services. Employees there are very nice and friendly. I highly recommend this dealership Infiniti in Cincinnati. More

went in for a oil change, came out with a new car for my daughter. Always a good experience daughter. Always a good experience More