Back

INFINITI of Cincinnati

Cincinnati, OH

4.8
318 Reviews

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

Directions

By Type

318 Reviews of INFINITI of Cincinnati

November 21, 2023

normally very good, but recent experience not up to usual standards due to serious lack of communication on the part of the service consulatant... More

by SABIEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Nov 21, 2023 -

INFINITI of Cincinnati responded

We are sorry to hear and apologize in our lack of communication with you. We truly do appreciate you and your reviews have been forwarded to our service manager who will reach out to discuss.

November 16, 2023

Outstanding customer service from Greg Wind and oil change/tire rotation completed in timely and quality manner. Greg was courteous, knowledgeable, and customer-focused. I have been a customer of Inf More

by GOINGMAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Nov 17, 2023 -

INFINITI of Cincinnati responded

WE truly appreciate all the support, the kind words, the 5-Stars and most importantly, YOU, Kim!!! THANK YOU!!!

November 13, 2023

Great took care of my car as always. Service was great and got car done in a timely fashion. More

by GWBURNETT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Eads
Nov 13, 2023 -

INFINITI of Cincinnati responded

WE truly appreciate the 5-Stars and YOU, Gary!!!

November 10, 2023

Oil change and tire rotation at a fair price. Quick service with no hassle nor pressure to buy anything more than needed or wanted. Greg is a great service rep. More

by DGRUPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Nov 10, 2023 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing! WE appreciate YOU!!!

November 03, 2023

Great Service Experience, good communications, service was performed quickly and accurately! Would Recommend Infiniti of Cincinnati for your service needs. More

by RICK@BACOVIN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Nov 03, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing Rick! WE appreciate YOU!!!

October 28, 2023

Excellent customer service to try to figure out why my battery was draining. The technician was knowledgeable and helpful. I really appreciated the complementary wash and vacuum. Top notch service! More

by CHEPPLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Oct 30, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE appreciate YOU!!!

October 27, 2023

A painless experience, from the valet service to a washed car when it was returned in a timely manner. More

by KRUZESOAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Oct 30, 2023 -

INFINITI of Cincinnati responded

Great to read! Cannot thank you enough for the 5-Stars and support! WE appreciate YOU!!!

October 24, 2023

Oil change executed without a hitch, even though the service department was very busy. Overall inspection yielded important issues to resolve on a future visit. Evan was very attentive and did a great More

by FCSZABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
Oct 24, 2023 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing! WE appreciate YOU!!!

October 20, 2023

Love the up to date information when my car is in for service. It allows me to have peace of mind. More

by DAWNJACKSON413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Oct 21, 2023 -

INFINITI of Cincinnati responded

WE truly appreciate YOU Dawn!!! THANK YOU!!!

October 19, 2023

I have purchased three vehicles from Infiniti of Cincinnati. The service is good. I have been a customer for 24 years, and never take my car anywhere else to be serviced. That should speak for itsel More

by KARENDGRISSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist is always welcoming and helpful., DAN MURPHY, GREG WIND
Oct 21, 2023 -

INFINITI of Cincinnati responded

Thank you for all the years of support! WE appreciate YOU!!!

...
20
...