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INFINITI of Cincinnati

Cincinnati, OH

4.8
318 Reviews

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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318 Reviews of INFINITI of Cincinnati

September 29, 2023

My wife and I couldn't have asked for a better experience than the one we had at Infiniti of Cincinnati. Shawn was incredible as he was able to answer all of our questions, educate us on things we didn't rea More

by Falknor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Penrod, DEREK OGLETREE, SHAWN OLSON
Sep 29, 2023 -

INFINITI of Cincinnati responded

Absolutely wonderful to read! WE truly appreciate the kind words, the 5-Stars, the support and most importantly YOU!!!

September 29, 2023

Efficient effective and professional. due to staffing g shortage , I waited some weeks for an appointment . The service manager did an excellent job! More

by Rpoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Sep 29, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE truly appreciate YOU and apologize for the delay!!!!

September 16, 2023

when I called the dealership and told them my serious problem ,they said bring it right up. they gave me a loaner car and I was on my way.what more could you ask. More

by WRENCHDREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Sep 18, 2023 -

INFINITI of Cincinnati responded

Great to read and so happy we were able to take care of you! Thank you for sharing and for the 5-Stars! WE appreciate YOU!!!

September 13, 2023

Always happy to help. Best service I’ve ever received. I’ve only owned 4 cars since I graduated college, and I’m almost 75 years old. These guys have been the best service More

by RDROBERTSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Sep 14, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough for sharing sir!!! Truly appreciate you and all the support!!!

September 11, 2023

GREAT Experience! My wife and I were recently in the market to buy a used car. After we sent in a request for a certain online vehicle, Jake reached out and kept in co More

by the4dss
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod, JAKE NICHOLS
Sep 11, 2023 -

INFINITI of Cincinnati responded

Again, CANNOT THANK YOU ENOUGH FOR THE KIND WORDS AND FOR SHARING YOUR EXPERIENCE TWICE BILL!!!! It will always be our pleasure and wish you all the best!!! WE truly appreciate YOU!!!

September 08, 2023

Quick and thorough as usual. Always a pleasure. Will return for my next service nerds More

by MDMBUCKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Sep 09, 2023 -

INFINITI of Cincinnati responded

Thank you so much for the review and 5-Stars!!! We appreciate YOU!!!

September 02, 2023

Excellent as always! !! Never disappointed with my experience! Even got me in when I missed my appt. More

by NICOLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Sep 02, 2023 -

INFINITI of Cincinnati responded

Great to read Nicole!!! Thank you so much for sharing!!! WE appreciate YOU!!!

September 01, 2023

Always the best service! Thank you for valuing my time while looking out for my vehicle. More

by DENNISW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Sep 02, 2023 -

INFINITI of Cincinnati responded

We will always appreciate you sir! Thank you for the 5-Stars and review, Dennis!!!

Sep 07, 2023 -

INFINITI of Cincinnati responded

We will always appreciate you sir! Thank you for the 5-Stars and review, Dennis!!!

August 28, 2023

great customer service, very easy to track the progress. they always give you a quote. More

by SNUGGLEBUNNIES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Aug 28, 2023 -

INFINITI of Cincinnati responded

Great to read!!! Thank you so much for the 5-Stars!!! We appreciate YOU!!!

August 28, 2023

Quick attention to customers, great attention to issues, genuine passion to represent Infinity with pride. More

by MSWANBOROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Aug 28, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough for sharing and for the 5-Stars!!! WE appreciate YOU!!!

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