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INFINITI of Cincinnati

Cincinnati, OH

4.8
317 Reviews

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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317 Reviews of INFINITI of Cincinnati

February 05, 2024

Fast and friendly service. Greg addressed my issue and I got the car back in a couple days. More

by DONALD.GATLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Feb 05, 2024 -

INFINITI of Cincinnati responded

Thank you sir! We appreciate the review, 5-Stars and most importantly, YOU!!!

February 05, 2024

Infiniti of Cincinnati is the best Thank You! For always going over and beyond expectations ! More

by DENNISW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod, DEREK OGLETREE, SHAWN OLSON, RYAN THOMPSON, DAN MURPHY, GREG WIND
Feb 05, 2024 -

INFINITI of Cincinnati responded

Always our pleasure Dennis! WE appreciate YOU!!!

February 03, 2024

My experiences are always amazing and professional appreciate the whole entire infinity of cincinnati team!! Can't wait to buy my new truck!! More

by rog599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Feb 05, 2024 -

INFINITI of Cincinnati responded

Always our pleasure!!! WE appreciate you kind words, the 5-Stars and YOU!!!

February 01, 2024

Dealership is very professional. Always a pleasure to do business with. Very happy with my Q60 More

by JEFF.POPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Feb 02, 2024 -

INFINITI of Cincinnati responded

Cannot thank you enough for the kind words and all the support you have shown! WE truly appreciate YOU, Jeff!!!

January 30, 2024

Has always given me great service. Never tried to sell me something I didn’t need. In fact they warned me when I requested something and I didn’t yet need it. Truly honest service depa More

by FRANK@FRANKD3.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Jan 30, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing Frank! We truly appreciate the kind words and YOU!!!

January 25, 2024

Darrin is the consummate professional. I couldn’t have asked for a better buying experience. More

by KENADAMSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
Jan 26, 2024 -

INFINITI of Cincinnati responded

Incredibly kind Ken!!! Cannot thank you enough SIR!!!

January 25, 2024

Very nice and knowledgeable about the cars. I would definitely buy another car from this dealership. More

by kzavakos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON, RYAN THOMPSON, JAKE NICHOLS
Jan 26, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the kind words and 5-Stars Karen!!! WE appreciate YOU!!!

January 20, 2024

I thought they did a great job. It was thorough and quit. And then let me know what I need gave me the ability to say yes or no More

by LOUISLUM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Jan 20, 2024 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing! WE appreciate YOU!!!

January 14, 2024

I highly recommend Jake Nichols on the sales side and Ryan Thompson on the finance side. They were great to work with and I will be referring family and friends to them when in need of a new or new to t More

by Mallen19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON, JAKE NICHOLS
Jan 15, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE ALL appreciate YOU!!!

January 12, 2024

Found a very difficult problem and were able to fix it took several months to solve the issue More

by JGBINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Jan 12, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the 4-Stars! I am glad we were able to get you taken care of and sorry it took so long. Parts are still an industry problem with delays. WE truly appreciate YOU and thank you for allowing us to fix the problem.

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