Back

INFINITI of Cincinnati

Cincinnati, OH

4.8
318 Reviews

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

Directions

By Type

318 Reviews of INFINITI of Cincinnati

February 26, 2024

good job . ...communication on the delay due to waiting for parts could have been better More

by GDUSSICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
Feb 27, 2024 -

INFINITI of Cincinnati responded

Sorry we dropped the ball on our communication but glad we did get you taken care of. Truly appreciate the review and most importantly, YOU!!!

February 24, 2024

From reception to pick up, this was a five star service visit. Questions were promptly and thoroughly answered. This is what a service visit should be. More

by JRMORSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Feb 26, 2024 -

INFINITI of Cincinnati responded

Cannot thank you enough for the 5-Stars and kind words!!! WE appreciate YOU!!!

February 24, 2024

My experience was great from the time Inpulled into the service bay to the time I left. Very helpful and polite staff! More

by BARB.LAMPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Feb 26, 2024 -

INFINITI of Cincinnati responded

Great to read Barb!!! We truly appreciate the review, 5-Stars and most importantly, YOU!!!

February 19, 2024

The service is second to none! Everyone at this dealership goes above and beyond and makes not only the shopping experience great, but the Infiniti ownership experience amazing! More

by Lisa Murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON
Feb 20, 2024 -

INFINITI of Cincinnati responded

Great to read, Lisa!!! Truly appreciate the kind words, the recommendation and most importantly...YOU!!!

February 17, 2024

They are the best! Will only buy from Joseph dealerships because they treat their customers as family. More

by WATTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON, DAN MURPHY
Feb 17, 2024 -

INFINITI of Cincinnati responded

You make us blush!!! Thank you so much for the review!!! WE truly do appreciate You, Suzanne!

February 16, 2024

Great customer service. Everyone was really nice. Everyone was very professional. I was checked on and keep updated about my car. The check out process was great. The young More

by MARY.MILLER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beccie, DAN MURPHY, GREG WIND
Feb 17, 2024 -

INFINITI of Cincinnati responded

Cannot thank you enough for the kind words and 5-Stars, Mary!!! WE truly appreciate YOU and back at ya!!!

February 15, 2024

I was in for an oil change on an SUV I bought from this dealership, which was also a great experience. They took my car on time and turned it quickly. The huge bonus was getting back a cleaned and vacuum More

by KIMTURNER913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Feb 16, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate YOU, the 5-Stars and the kind words x 2, Kim!!! Thank you!!!

February 14, 2024

I had a later oil change appointment, which worked out perfect for me. In and out with in a reasonable amount of time. Car was vacuumed and washed. More

by KMD91BA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
Feb 14, 2024 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

February 13, 2024

Very friendly and easy to work with. Up front and honest. Dealership is top notch! More

by lcast2201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON, Javion Cook
Feb 14, 2024 -

INFINITI of Cincinnati responded

Great to read!!! Cannot thank you enough for the kind words and the 5-Stars!!! WE appreciate YOU!!!

February 10, 2024

They are always considerate knowledgable and prompt with service. I couldn’t be happier with my experience More

by KRSUIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Feb 12, 2024 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

...
16
...