INFINITI of Cincinnati

My experience was great from the time Inpulled into the service bay to the time I left. Very helpful and polite staff! service bay to the time I left. Very helpful and polite staff! More

From reception to pick up, this was a five star service visit. Questions were promptly and thoroughly answered. This is what a service visit should be. visit. Questions were promptly and thoroughly answered. This is what a service visit should be. More

The service is second to none! Everyone at this dealership goes above and beyond and makes not only the shopping experience great, but the Infiniti ownership experience amazing! Everyone at this dealership goes above and beyond and makes not only the shopping experience great, but the Infiniti ownership experience amazing! More

They are the best! Will only buy from Joseph dealerships because they treat their customers as family. Will only buy from Joseph dealerships because they treat their customers as family. More

Great customer service. Everyone was really nice. Everyone was very professional. I was checked on and keep updated about my car. The check out process was great. The young Everyone was really nice. Everyone was very professional. I was checked on and keep updated about my car. The check out process was great. The young lady was very nice and courteous. I will be back to get some more services on my car. I love this dealership. Be Blessed and have a great day. More

I was in for an oil change on an SUV I bought from this dealership, which was also a great experience. They took my car on time and turned it quickly. The huge bonus was getting back a cleaned and vacuum dealership, which was also a great experience. They took my car on time and turned it quickly. The huge bonus was getting back a cleaned and vacuumed car. I have 2 large labs so there was a lab's worth of fur in the car. They're doing the Lord's work with that add-on. Thank you! More

I had a later oil change appointment, which worked out perfect for me. In and out with in a reasonable amount of time. Car was vacuumed and washed. perfect for me. In and out with in a reasonable amount of time. Car was vacuumed and washed. More

Very friendly and easy to work with. Up front and honest. Dealership is top notch! Up front and honest. Dealership is top notch! More

They are always considerate knowledgable and prompt with service. I couldn’t be happier with my experience service. I couldn’t be happier with my experience More

Service was good. No complaints on new parts (brakes rotors and oil change) My husband was irritated that my rotors were rotated and they should not be rotated as they No complaints on new parts (brakes rotors and oil change) My husband was irritated that my rotors were rotated and they should not be rotated as they should be disposable. No car wash given or vacuuming. Disappointed in that as my car had salt on it and this was a service that was told was provided if car was bought and brought in for a service at this facility. More