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INFINITI of Cincinnati

Cincinnati, OH

4.8
318 Reviews

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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318 Reviews of INFINITI of Cincinnati

March 18, 2024

when I take my car to the dealer, they do an excellent job. the car looks very clean More

by CHAMP.PINKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Mar 23, 2024 -

INFINITI of Cincinnati responded

Great to read, thank you so much for sharing!!! WE appreciate YOU!!!

March 15, 2024

Javion went above and beyond to answer questions and work with us on the purchase of our SUV. He was not only knowledgeable but extremely professional, and I appreciated his work ethic. More

by ANNABATES2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javion Cook
Mar 23, 2024 -

INFINITI of Cincinnati responded

Great to read Anna! Thank you so much for sharing and your support!!! WE truly appreciate YOU!!!

March 14, 2024

We bought a new Infinit and was thrilled with how through everyone was in helping through the process. We are extremely happy with our new purchase. More

by BLOOMIN9PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod, RYAN THOMPSON, JAKE NICHOLS, GREG WIND
Mar 23, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the support!!! WE truly appreciate YOU!!!

March 10, 2024

They went above and beyond to accommodate me in a very difficult situation. Thank you. More

by EDWINGOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hayes, DAN MURPHY, Evan Sherman
Mar 11, 2024 -

INFINITI of Cincinnati responded

So great to read and so happy we were able to take care of you!!! WE truly appreciate the kind words, 5-Stars and most importantly, YOU!!!

March 07, 2024

Customer’s experience is a priority; upfront and transparent whether it’s good or bad news. Evan and the rest of the dealership are extremely professional and helpful in resolving issues. More

by DIKITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND, Evan Sherman
Mar 08, 2024 -

INFINITI of Cincinnati responded

Great to read! WE appreciate the review, the 5-Stars and YOU!!!

March 07, 2024

Greg Wind in the service department was very accommodating with my schedule, he kept me informed on the situation with my vehicle. My vehicle was cleaned and ready to go promptly. More

by DKKNIGHT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod, GREG WIND
Mar 08, 2024 -

INFINITI of Cincinnati responded

Great to read!! Thank you so much for sharing!!! WE appreciate YOU!!!

March 04, 2024

Everything on the list was completed on time and no issues were found after pickup. More

by EINGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
Mar 05, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing. WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!

March 02, 2024

The reception was cordial, the explanations were clear, the waiting room was clean and tidy, the work was clean and fast, and the price was reasonable More

by weikang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON
Mar 02, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the review and the 5-Stars!!! WE appreciate YOU!!!

March 02, 2024

Very attentive, no games - straight to the point. Sales and finance team knew their productS More

by KINDRA952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig who prepped my car, SHAWN OLSON, RYAN THOMPSON
Mar 02, 2024 -

INFINITI of Cincinnati responded

Cannot thank you enough Kindra!!! WE truly appreciate YOU!!!

February 29, 2024

Fast and efficient service with great communication, a reasonable price, and employees who care about making sure that my service issues are resolved. More

by RACHELBURKE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND, Evan Sherman
Mar 01, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing, Rachel!!! WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!

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