
INFINITI of Birmingham
Hoover, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
Wonderful experience! Very detailed salesman! Knowledgeable! Everyone that I came in contact with that day was very professional! Great dealership! Top notch service! Would recommend Infiniti to all of my frien Everyone that I came in contact with that day was very professional! Great dealership! Top notch service! Would recommend Infiniti to all of my friends! More
Fabulous Experience Awesome experience from the time we drove on to the lot until we drove off the lot in our new vehicle! Barry and the gang we great! No pressure, know Awesome experience from the time we drove on to the lot until we drove off the lot in our new vehicle! Barry and the gang we great! No pressure, knowledgeable, and patient. Thank you Infiniti of Birmingham! More
Infiniti of Birmingham is the BEST! Our experience at Infiniti of Birmingham with Mr Barry Brannon was amazing! Mr Barry was very humble and easy to communitcate with, he made sure we ha Our experience at Infiniti of Birmingham with Mr Barry Brannon was amazing! Mr Barry was very humble and easy to communitcate with, he made sure we had some snack and something to drink. Every one my husband and I came encounter with, greeted us with a smile(and that means a lot upon enter the entrance door). This entire team is the BEST! They're willing to work with you and help you by all means, because they go above and beyond to make sure you're satisfied before they hand you the keys to your Infiniti of your choice. My husband and I are in the infiniti family now! Thank you Mr Barry and your entire support team for putting this big smile on face. Go on and get the same experience that I recieved! You will not regret it! I love my 2019 QX50! More
Infiniti of Birmingham is the BEST! If you're looking for an Infiniti, Infiniti of Birmingham is the place to be! Kyle Roberts and the team there are the best. They will work with you, s If you're looking for an Infiniti, Infiniti of Birmingham is the place to be! Kyle Roberts and the team there are the best. They will work with you, stay late, and do whatever it takes to get you in the vehicle you want. More
Loved my buying experience! Our experience at Infiniti of Birmingham with Josette Rice was incredible! Josette was courteous, no pressure, quick to respond, and informative. We Our experience at Infiniti of Birmingham with Josette Rice was incredible! Josette was courteous, no pressure, quick to respond, and informative. We first visited to test drive the 2019 QX50 that we’d seen on Cars.com. While we loved the car, there were some features we wanted that weren’t available on the Pure that we test-drove. Josette was sensitive to our budget, helped us to prioritize my “have to’s” and “extras”, and searched the fleet until she found my car! She was honest about the features that are nice to have but that drivers often report using less than one might initially think. Once I test drove it and went home to discuss with my husband, she worked to prepare the paperwork so that we had a quick, easy, and seamless signing experience. Josette and her team at Infiniti Birmingham were a dream to work with! They are definitely individuals I hope to work with again in the future. More

Best Customer Service The team at Infiniti Birmingham went above and beyond to make sure my family got the most car for the money. The customer service was outstanding and The team at Infiniti Birmingham went above and beyond to make sure my family got the most car for the money. The customer service was outstanding and they seemed to be extremely passionate about their job. More
Absolutely Pleased Working with Karen was such a pleasure. She thoroughly explained everything to me about the car that I purchased and remained personable the entire ti Working with Karen was such a pleasure. She thoroughly explained everything to me about the car that I purchased and remained personable the entire time. I will recommend all of my close friends and family to her for all of their car needs! More
Great experience I have given an 5 star rating because of the quality service I received today. The service was excellent from the salesperson to the finance person. I have given an 5 star rating because of the quality service I received today. The service was excellent from the salesperson to the finance person. I will definitely use Infiniti dealership again in the future. More
It took me a while I met Karen 3 years ago when I test drove a new QX80. Life happened and I never bought a vehicle . I kept looking and trying to decide what to bu I met Karen 3 years ago when I test drove a new QX80. Life happened and I never bought a vehicle . I kept looking and trying to decide what to buy. I really wanted a QX80 for the towing ability and passenger space, but was also considering a Toyota Sequoia, Tahoe or Surburban. Karen and I emailed a few times over the 3 years and was always very patient with me. June 14th, 2019 I stopped by Infiniti of Birmingham to see what was on the used lot but had no intentions of buying a vehicle that day. Karen walked out of the showroom and patiently showed me the used QX80s. I found a '16 QX80 that met my needs and bought on the spot. I would highly recommend her. More

Infiniti of Birmingham ... Just Class Had the privilege of working with Kyle Roberts on this purchase. Kyle helped me with my last Infiniti as well. He has ALWAYS done a great job working Had the privilege of working with Kyle Roberts on this purchase. Kyle helped me with my last Infiniti as well. He has ALWAYS done a great job working with me. He has always stopped what he was doing to serve me and be a MASTER at Customer Service. I texted him this time saying "I was pulling up" and there he was waiting at the door. I do not have enough words I can write to show the proper gratitude when working with Kyle. He has always been a professional, and follows up on the principle of: Follow Up and Follow Thru! Infiniti of Birmingham has a true 5 STAR of a professional and person with Kyle Roberts! More