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INFINITI of Birmingham
Hoover, AL
1,172 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,172 reviews
September 30, 2026
Michael was awesome to work with during the purchase of my new car. He was straightforward about the buying process and very flexible with my schedule, which can be hectic. Thanks again Michael! my new car. He was straightforward about the buying process and very flexible with my schedule, which can be hectic. Thanks again Michael! More
by mikefogg
Employees Worked With
September 29, 2026
Michael Lee was amazing he really help my mom get in a car that she really wanted and that fit her. It has everything that she wants in it. He answered all of her questions and helped out very well. We car that she really wanted and that fit her. It has everything that she wants in it. He answered all of her questions and helped out very well. We love this dealership. Everyone was nice and helpful. More
by Jordan E
September 29, 2026
Infiniti of Birmingham went above and beyond to make this buying experience what they should be, quick and easy. Mark and Tiffany were great to work with and felt like family! I highly recommend anyone looki buying experience what they should be, quick and easy. Mark and Tiffany were great to work with and felt like family! I highly recommend anyone looking for a new or used Infiniti to go and see them. More
by Derek.duffy
September 27, 2026
We have had a great experience so far with Infiniti of Birmingham!! Loving my new QX80 Birmingham!! Loving my new QX80 More
by michellelind23
Employees Worked With
September 23, 2026
Love our new Infiniti QX60 If you want a vehicle. GO HERE NO hassel! Shout out to JJ and Mark for their professional and a pleasant buying experience! The most friendliest, knowledgeable team with N GO HERE NO hassel! Shout out to JJ and Mark for their professional and a pleasant buying experience! The most friendliest, knowledgeable team with NO and I mean NO stress!! More
by lauraluwesley
September 19, 2026
Infiniti of Birmingham is the only Infiniti dealership I will shop a new or used Infiniti. This is my second purchase at this dealership & the experience was top notch! My salesman, Michael Lee, really knew will shop a new or used Infiniti. This is my second purchase at this dealership & the experience was top notch! My salesman, Michael Lee, really knew his stuff & has contacted me several times to ensure everything was going smoothly. I will definitely recommend them to others! More
by MoMo Holley
September 19, 2026
Michael Lee was very helpful in walking us through the process of buying our new Infiniti Things have changed since we bought a car and he made it a pleasant experience. process of buying our new Infiniti Things have changed since we bought a car and he made it a pleasant experience. More
by nrw2556
Employees Worked With
September 19, 2026
Everyone at the dealership was super friendly and welcoming! They are truly an honest dealership that wants the best for you! Michael Lee, my sales consultant truly made my car buying experience memo welcoming! They are truly an honest dealership that wants the best for you! Michael Lee, my sales consultant truly made my car buying experience memorable. He was never pushy and 100% transparent with me throughout the whole process. He was able to get me in the exact 4Runner I wanted. He also had everything ready to go by the time I got to the dealership saving me loads of time. This is truly a no hassle dealership, and I will be using them and Michael for all of my future car purchases! More
by Dba102804
Employees Worked With
September 19, 2026
Good customer service i really like tiffany william the way that she helping me to buy a new qx 80 way that she helping me to buy a new qx 80 More
by mahung082023
Employees Worked With
September 15, 2026
Infiniti of Birmingham was a great experience. Michael Lee, was even better. He was very knowledgeable and helpful in all aspects of the dreaded car buying experience. Michael was honest and never Michael Lee, was even better. He was very knowledgeable and helpful in all aspects of the dreaded car buying experience. Michael was honest and never pushy. He patience and kindness are amazing More
by Merton1313
