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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
November 09, 2019
I have nothing but PRAISE for Infiniti of Birmingham for Karen Lloyd, Mark Mitchell and the Infiniti of Birmingham Team. We were given the Royal treatment. We were blessed with high SERVICES every time we o Karen Lloyd, Mark Mitchell and the Infiniti of Birmingham Team. We were given the Royal treatment. We were blessed with high SERVICES every time we opened the glass doors of Infiniti in Birmingham Alabama. I received best deal ever, I could not refuse. The SUV was sold before I could pick out the color I absolutely wanted, I purchase the SUV and it’s Sale teams Thanks a BUNCH Nathaniel and Vernell of Adamsville Alabama More
by Flowing Blessings
November 07, 2019
Jason was a pleasure to work with! Very patient and low pressure. As well as personable. Would highly recommend if your looking to buy ask for Jason. pressure. As well as personable. Would highly recommend if your looking to buy ask for Jason. More
by Amy
November 06, 2019
Awesome experience! Mrs Josette was outstanding! She went over and above to get this deal done! It was a wonderful thing working with her. She made us feel very special! Mrs Josette was outstanding! She went over and above to get this deal done! It was a wonderful thing working with her. She made us feel very special! More
by Stjackson
Employees Worked With
Josette Rice
November 02, 2019
Outstanding Experience We had a nice experience with our new car purchase. Josette and Mark was very patient in answering our questions and placing us in the right vehicle f We had a nice experience with our new car purchase. Josette and Mark was very patient in answering our questions and placing us in the right vehicle for our family and budget. More
by Alan
November 02, 2019
Easiest car purchase I’ve ever made and Kyle Roberts is great to work with! Definitely would buy from this dealership again. Thanks so much Kyle Roberts! Also the finance lady was great. great to work with! Definitely would buy from this dealership again. Thanks so much Kyle Roberts! Also the finance lady was great. More
by Tamigonzalez1
November 02, 2019
Kevin was the best!! Buying my QX30 from Kevin and Infiniti of Birmingham was simple, easy and stress free! I’m going to recommend all my family and friends. Thank you so much! Infiniti of Birmingham was simple, easy and stress free! I’m going to recommend all my family and friends. Thank you so much! More
by Lakeyda
October 29, 2019
Josette, Regi, Mark and the entire Infiniti staff were all very patient and helpful to me. Although I wasn’t expecting to purchase they worked with me to ensure that I made the best decision. From the ser all very patient and helpful to me. Although I wasn’t expecting to purchase they worked with me to ensure that I made the best decision. From the service department to sales this has been the best car buying experience! I truly appreciate their genuine concern! More
by Amanda
October 28, 2019
Kevin Mc was totally awesome.He was proffesional, courteous, accommodating and knowledgeable.I will recommend Infinity of Bham to anyone looking to join the 'Infnity Fam' Thanks again for helping me courteous, accommodating and knowledgeable.I will recommend Infinity of Bham to anyone looking to join the 'Infnity Fam' Thanks again for helping me and my family.Stay Blessed More
by Ralph S.
Employees Worked With
Other Employees :
Dana was such a real joy to talk with.She is on top of the financial aspect., Kevin McMillian
October 26, 2019
A happy customer! From the moment I walked through the door, I was greeted with professionalism and a warm smile.. Ms. Jo listened to my needs and found exactly what I From the moment I walked through the door, I was greeted with professionalism and a warm smile.. Ms. Jo listened to my needs and found exactly what I wanted. Thank you for everything! More
by GevitaV
October 26, 2019
Exceptional Just bought my 2nd Infiniti from these guys and wojld strongly reccomend that if your needing a new car, these guys will make it happen !!! Just bought my 2nd Infiniti from these guys and wojld strongly reccomend that if your needing a new car, these guys will make it happen !!! More
by Jody
